Senior Technical Program Manager (QSR & MarTech)

Atlanta, GA, US • Posted 4 hours ago • Updated 4 hours ago
Contract W2
Contract Independent
Contract Corp To Corp
On-site
$70 - $75/hr
Company Branding Image
Fitment

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Job Details

Skills

  • QSR
  • MarTech
  • Quick Service Restaurant
  • Senior Technical Program Manager
  • Customer Data Management
  • Customer Data Platforms (CDP)
  • Adobe
  • Channel Marketing
  • Vendor Management
  • Microsoft Azure

Summary

Job Description:

Position: Senior Technical Program Manager (QSR & MarTech)

Experience Level: 12 15 Years

Location: Atlanta, GA (Onsite)

Sector: Quick Service Restaurants (QSR) / Digital Transformation

Cloud: Azure

Role Overview

We are seeking a seasoned Senior Technical Program Manager with a deep background in the Quick Service Restaurant (QSR) industry to lead high-stakes initiatives at the intersection of marketing technology and data. You will be the primary architect of execution for our MarTech stack and Customer Data Management strategies, ensuring that every digital interaction from mobile app rewards to drive-thru personalization is powered by robust, scalable technology.

With 12 15 years of experience, you aren't just managing timelines; you are translating complex business roadmaps into technical reality, navigating the nuances of high-volume retail environments, and mentoring cross-functional teams.

Key Responsibilities

  • Strategic Delivery:Lead the end-to-end delivery of complex programs involving Customer Data Platforms (CDP), Loyalty Engines, and Omni-channel Marketing Automation.
  • QSR Ecosystem Integration:Oversee the technical integration between POS systems, digital ordering platforms, and marketing execution tools to create a seamless "Phygital" customer journey.
  • Data Governance & Privacy:Drive the strategy for identity resolution and first-party data collection, ensuring compliance with global privacy standards (CCPA/GDPR) while maximizing data utility.
  • Stakeholder Orchestration:Act as the strategic bridge between CMO (Marketing), CTO (Engineering), and Operations to align technical roadmaps with commercial goals (e.g., increasing Same-Store Sales or App MAUs).
  • Vendor Management:Evaluate and manage relationships with third-party SaaS providers, ensuring SLAs are met and the tech stack remains cutting-edge.
  • Technical Leadership:Navigate complex cloud architectures and API-first environments, identifying technical bottlenecks before they impact the critical path.

Required Qualifications & Skills

Category

Requirements

Experience

12 15 years in Technical Program Management, with at least 5 years specifically in QSR or high-volume Retail.

MarTech Expertise

Deep knowledge of CDPs (e.g., Braze, Tealium, Adobe Experience Platform), ESPs, and personalization engines.

Data Proficiency

Proven track record managing Customer Data Management projects, including MDM, identity stitching, and data lakes (Snowflake/Databricks).

Frameworks

Expert-level mastery of Agile/Scrum/Kanban; experience with Scaled Agile Framework (SAFe) is a plus.

Communication

Exceptional ability to explain technical "debt" or architectural constraints to non-technical executive leadership.

Preferred Attributes

  • Industry Savvy:You understand the unique challenges of the QSR space, such as kitchen throughput, franchise relations, and peak-hour traffic surges.
  • Analytical Mindset:You don't just report on status; you use data to measure the ROI of technical deployments.
  • Adaptive Leader:You thrive in fast-paced environments where priorities can shift based on market trends or competitive pressures.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 91013754
  • Position Id: KRE0006
  • Posted 4 hours ago

Company Info

About KR Elixir, Inc.

In the fast-paced business world, a strong digital presence isn’t just an advantage—it’s a necessity. Unleash the transformative power of the cloud with our team of certified experts. At KR Elixir, we’re committed to taking your brand to new heights in the digital landscape.

We understand that every business is unique, so we tailor our approach to match your goals by examining costs, processes, and current practices to increase your efficiency without sacrificing quality or character.

Our team has extensive experience navigating the complexities of major hyperscalers like AWS, Azure, and GCP. We can design, implement, and manage customized cloud solutions that optimize your infrastructure, enhance security, and propel business growth.

We’re more than consultants—we’re your trusted partner. Whether you’re migrating to the cloud for the first time, looking to optimize your existing cloud environment, or seeking expertise in specific cloud technologies, we’re here to guide you at every step, from initial cloud assessments to ongoing management. Stop cloud chaos, unlock potential, and achieve your IT goals.

Our VMware migration services are designed to provide seamless transitions from on-premises environments to the cloud. Whether you’re migrating to native hyperscalers like AWS, Azure, or GCP, or opting for VMware on these platforms, our expertise ensures minimal disruption and maximum efficiency. We handle everything from planning and assessment to implementation and validation, making your migration process smooth and effective.

We don’t just migrate your data—we transform your business. Leverage our expertise in cloud-native development to build scalable, secure applications that fuel innovation and agility. From cost optimization to disaster recovery planning, we’ll ensure your cloud journey is smooth and successful.

Tell us your cloud challenges, and we’ll craft your perfect solution. Contact us today for a consultation!

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