DescriptionOur client is a large Technology Service Provider supporting numerous locations across Westchester and Rockland Counties. They deliver end-to-end technical services including device support, infrastructure management, telecommunications, systems administration, and service desk operations.
Each site is supported by a team of Junior Network Specialists responsible for troubleshooting hardware and software issues across a wide range of devices, including Chromebooks, PCs, Windows devices, smart displays, iPads, and other endpoint technologies. Experience supporting these types of devices is a strong plus.
This role reports to a Managed Information Technology (MIT) Team Lead and requires strong technical aptitude, professionalism, and excellent communication skills. You will work directly with end users and organizational leadership, providing hands-on support and ensuring smooth daily operations.
Preferred Experience- Proficiency with Windows operating systems (Windows 10)
- Experience supporting virtual server environments
- Ability to troubleshoot email-related issues
- Knowledge of workstation setup, configuration, and installation
- Ability to install network operating systems and perform basic network upgrades
- Strong troubleshooting skills for desktops, laptops, and PCs
- Experience configuring and managing user profiles (Active Directory or similar directory services)
- General networking experience (printers, routers, user/group management)
- Server hardware configuration
- Switch configuration and troubleshooting
- LAN/WAN experience
Skills- Windows
- Windows 7
- Office 365
- Desktop support
- Troubleshooting
- Active Directory
Top Skills: Windows, Windows 7, Office 365, Desktop Support, Troubleshooting, Active Directory
Additional Skills & QualificationsCertifications are not required but are beneficial. A+ and Network+ are the most relevant.
- What types of network devices are you familiar with
- What is a VLAN
- What is DHCP and why is it used
- What does IPConfig do and what information does it provide
- A user reports they cannot access a website - what steps do you take
- A user says their computer is running slowly - how do you troubleshoot
- How do you prioritize tickets when multiple issues come in at once
- How do you build trust and strong relationships with end users
- Describe a time you worked with a difficult end user and how you handled it
Experience LevelEntry Level
Job Type & LocationThis is a Contract to Hire position based out of Elmsford, NY.
Pay and BenefitsThe pay range for this position is $18.00 - $24.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace TypeThis is a fully onsite position in Elmsford,NY.
Application DeadlineThis position is anticipated to close on Feb 26, 2026.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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