Salesforce Architect

Position: Salesforce Architect

Duration: 12 Months

Agency: MN Office of Cannabis Management

Location: Saint Paul, Minnesota (Remote) Meeting based onsite

RESPONSE TO QUALIFICATIONS

Project: Cannabis Hub (Registry Replacement)

Description

Create a Salesforce-based cannabis medical registry system for practitioners, patients, and pharmacist. This is to replace our existing registry system which will require data migration to the new solution. This system will need to integrate with MetrC (the supply chain management application) database.

Experience /Duties Required

• Conduct research into clients' use of Salesforce, producing a report of findings with recommended steps and a roadmap for Salesforce solutions,
• Collaborate with colleagues and customers to create prototypes and proofs of concept as a means of eliciting and defining requirements,
• Review solutions and recommending improvements,
• Groom and refine the Salesforce product backlog, in liaison with stakeholders on the project
• Lead the design of system architecture and governance, including integration with external systems and data migration
• Develop technical documentation and architectural diagrams to support decision-making and guide project teams
• Own the design of Salesforce and (optionally) other affiliated solutions for Sales, Service, and platform solutions,
• Act as a release manager, approving configuration and coded items to be deployed between environments. Where appropriate, this could include deploying changes,
• Provide guidance on user story writing style,
• Ensure success and acceptance criteria are defined for each story,
• Describe and illustrate designs with appropriate justifications,
• Ensure documentation of the steps for testing,
• Groom and refine the Salesforce product backlog, in liaison with Salesforce SMEs,
• Supervise the configuration, quality assurance, testing, and deployment of Salesforce,
• Collaborative project and workstream planning.
• Provide knowledge transfer

Qualifications

• 5 years' experience in a leading role in delivering Salesforce projects,
• Excellent communication skills, written, verbal, and interactive when online,

Salesforce certified in

• Administrator
• Sales Cloud Consultant
• Service Cloud Consultant
• Platform App Builder
• A pro-active personality, with a can-do attitude,
• Excellent relationship-building skills,
• Strong analytical skills, with the ability to observe trends. Able to actively make suggestions based on the results,
• Available and responsive to question, clarifications and instructions
• Ability to tailor communication to multiple audiences at all levels
• A self-starter, experienced in leading projects or delivery work streams
• Outstanding written communication skills
• Ability to demonstrate concepts visually and in writing in a way that enables stakeholders to decide with confidence
• A strategic approach to solution design, with proven ability to develop and execute tactical plans to support the strategy
• Excellent ability to coach, motivate and direct work tasks to a multi-disciplinary team of Salesforce professionals
• Website building tool
• Customer relationship management system
• Business process re-engineering platform
• Software development toolkit
• Professional & Occupational Licensing
• Customer Relationship Management
• Enforcements and Inspections
• Technical Certifications
• Inventory Management
• Case Management
• Data Migration
• Other SF Applications