Technical Business Analyst/Sr Business Analyst

Tech Valley Talent (TVT) has a great long-term role as a Technical Business Analyst/Sr Business Analyst

DURATION: 36 Months

LOCATION: Albany, NY- Hybrid

The Technical Business Analyst is the functional support bridge for the NYSERDA users and IT for the PeopleSoft Contract Management and Financial Modules (NEIS). This point person is critical for NEIS functional troubleshooting and routine management, resolving urgent and regular NEIS issues for Contracts, Finance and Program Staff pertaining to the NEIS ERP system.

Qualifications

• Proven experience working in contracting/financial database systems, Oracle Peoplesoft experience strongly preferred
  
• Minimum 3 years demonstrable work experience for Business Analyst
  
• Minimum 7 years demonstrable work experience for Sr Business Analyst
  
• Experience commensurate with a Bachelor's degree in Business, Engineering, computer science or related discipline
  
• In depth understanding of Oracle Peoplesoft strongly preferred Microsoft Office: Word, Excel, PowerPoint, Teams, One Drive, SharePoint, Salesforce, Oracle Peoplesoft, Tableau. Atlassian Suite: Jira, Confluence, Adobe
  
• A keen attention to detail and a penchant for mastering and understanding details for the purpose of simplifying the landscape for others.
  
• Able to understand user problems and identify the corrective action, make the correction in the system or work with the technical team to address
  
• Extraordinary diligence, thoroughness and follow-through in a high volume, fast-paced environment. Demonstrated customer service orientation
  
• Skilled in managing multiple, diverse activities simultaneously, delivering on commitments, and operating with speed, accuracy and strong judgement.
  
• Demonstrated troubleshooting of Financial or Contracting systems, preferably Oracle Peoplesoft Experience in user acceptance testing (UAT) of Financial or Contracting systems, preferably Oracle Peoplesoft
  
• Experience in assigning . establishing, maintaining user access security including workflow security during onboarding and offboarding of users in a Financial or Contracting systems, preferably Oracle Peoplesoft

Responsibilities

• Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions.
  
• Perform all functions associated with Administrator rights in NEIS .
  
• Establish, maintain, and execute user access security in NEIS including workflow security for the onboarding and offboarding of users, and support Single Sign On (SSO) security issues .
  
• Ensure all workflows within NEIS continue to function smoothly, update workflows as processes change .
  
• Engage in daily triage of issues or glitches that may affect the timely processing of items such as invoices, collaborations, contracts, etc.
  
• Manage errors, customizations, and SQL updates through the issue-ticketing system. .
  
• Develop and maintain a strong working relationship with IT and the systems contractor to ensure the best and most cost-effective technical solutions .
  
• Develop business requirements for NEIS enhancements and reports to ensure solutions meet business needs and requirements .
  
• Assist with the coordination of technical and functional activities associated with PeopleSoft software system upgrades, patches, and fixes.
  
• Coordinate with the Finance Team to apply funding code changes to Purchase Orders as requested by program staff.
  
• Develop and run both regular and ad hoc reports and queries to respond to information requests from executive staff as well as other program staff, and assist staff with the design and development of queries and reports to meet users' need

TVT is an Information Technology (IT) professional business leader providing IT services to the public sector. Our firm is founded on the values of high integrity, trust, honesty, and commitment. We take pride in providing exceptional value to our clients by supplying and delivering the best IT project-based and hourly talent across the nation. We are business partners with many technology solution providers such as IBM, AWS, Google, Microsoft, Oracle, Tableau, Salesforce, and others. Tech Valley Talent provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type protected by federal, state, or local laws. This policy applies to all terms and conditions of employment.