Senior Scrum Master (AI-Enabled, Azure DevOps)

About the Role

We are seeking a seasoned Scrum Master who goes beyond facilitating Agile ceremonies and actively enables teams to deliver measurable business value.

This role is ideal for someone who thrives in modern Agile environments, partners closely with Product and Engineering leadership, and leverages AI tools such as Microsoft Copilot and GitHub Copilot to improve team effectiveness, flow, and quality.

You will coach cross-functional teams to take ownership, continuously improve, and align day-to-day execution with strategic outcomes — helping ensure delivery efforts translate into real business impact.

Key Responsibilities

Agile Leadership & Team Enablement

• Serve as a servant leader and coach to one or more Scrum teams
• Enable teams to self-organize, take ownership, and continuously improve delivery outcomes
• Facilitate Scrum ceremonies (Sprint Planning, Daily Scrum, Reviews, Retrospectives) with a focus on outcomes vs. activities
• Identify and remove impediments, escalating when necessary while encouraging team accountability

Business Value & Product Partnership

• Partner closely with Product Owners, Business Analysts, and Engineering Leaders to ensure backlog items are:
• Well-defined
• Outcome-focused
• Aligned to business priorities
• Coach teams on breaking down work into valuable, testable increments
• Help teams understand the “why” behind the work, not just the “what”

Azure DevOps & Delivery Metrics

• Utilize Azure DevOps for:
• Backlog management
• Sprint planning and tracking
• Dashboards and reporting
• Leverage delivery metrics such as flow, predictability, cycle time, and throughput to guide improvement (not to micromanage)
• Support teams and leaders in making data-informed decisions

AI-Enabled Ways of Working

• Champion the use of AI tools to increase productivity and quality, including:
• Microsoft Copilot (documentation, requirements clarity, analysis)
• GitHub Copilot (engineering efficiency and code quality support)
• Coach teams on responsible and effective AI usage within Agile workflows
• Experiment with and promote AI-assisted practices for planning, refinement, and retrospectives

Coaching & Continuous Improvement

• Coach teams on Agile, Scrum, and Lean principles
• Identify systemic issues across teams and work with leadership to address them
• Foster a culture of learning, curiosity, psychological safety, and accountability

Required Qualifications

• 5+ years of experience as a Scrum Master or Agile Coach
• Proven experience working with Azure DevOps in a delivery environment
• Strong understanding of Scrum, Kanban, and Agile delivery metrics
• Experience working with cross-functional teams (engineering, product, QA, business)
• Demonstrated ability to drive business value — not just delivery velocity
• Excellent facilitation, coaching, and communication skills

Preferred Qualifications

• Experience working with AI tools such as Microsoft Copilot and GitHub Copilot
• Background in software development, engineering, or technical product delivery
• Experience coaching teams in enterprise or regulated environments
• Agile certifications (CSM, PSM, SAFe, ICP-ACC, etc.)

What Success Looks Like

• Teams consistently deliver valuable, high-quality increments
• Teams are engaged, empowered, and accountable
• Stakeholders trust delivery and see clear alignment to business outcomes
• AI tools are thoughtfully integrated into team workflows
• Continuous improvement is visible, measurable, and sustainable