Software Developer

Role Summary

We are seeking an experienced Senior Developer, Microsoft Dynamics 365 Customer Engagement (CE) to lead the design, development, and delivery of scalable CRM solutions across the Microsoft ecosystem. In this role, you will play a critical part in enhancing customer engagement capabilities, optimizing business processes, and supporting enterprise-wide digital transformation initiatives.

The ideal candidate brings a strong blend of technical leadership and hands-on development expertise within Dynamics 365 CE and the Power Platform. You will collaborate closely with functional consultants, solution architects, business stakeholders, and development teams to design and implement high-quality solutions that drive measurable business value. This position offers the opportunity to influence technical direction, solve complex integration challenges, and help shape the future state of a modern CRM platform.

Key Responsibilities

• Design, develop, and configure custom solutions within Microsoft Dynamics 365 CE, including plugins, workflows, Power Automate flows, and JavaScript web resources.
• Build, enhance, and maintain Model-Driven and Canvas Power Apps, including custom PowerApps Component Framework (PCF) controls.
• Develop and support integrations between Dynamics 365, Dataverse, Azure services, and third-party applications.
• Lead technical design sessions and create technical specifications that translate business requirements into scalable solutions.
• Manage application lifecycle management (ALM) processes across development, testing, UAT, and production environments using Azure DevOps.
• Troubleshoot and resolve complex application, performance, data, and integration issues.
• Collaborate with cross-functional teams to ensure solutions are thoroughly tested, documented, and aligned with business objectives.
• Provide guidance on Dynamics 365 and Power Platform enhancements, best practices, security models, and platform capabilities.

Key Requirements

• 5+ years of hands-on development experience with Microsoft Dynamics 365 CE/CRM, including Sales, Customer Service, Field Service, and/or Marketing modules.
• Strong proficiency in C#, .NET, JavaScript/TypeScript, and Dataverse (CDS) plugin and workflow development.
• Hands-on experience with Microsoft Power Platform, including Power Apps (Model-Driven and Canvas), Power Automate, and Power Pages.
• Deep understanding of Dataverse architecture, data modeling, security roles, business units, and solution design.
• Experience with Dual Write and master data synchronization between Dynamics 365 Customer Engagement and Finance & Supply Chain applications.
• Expertise integrating Dynamics 365 with Azure services, including Logic Apps, Azure Functions, Service Bus, and API Management.
• Proficiency with Azure DevOps, source control, CI/CD pipelines, and solution lifecycle management best practices.
• Experience developing and consuming REST APIs, SOAP services, OData endpoints, and Dynamics Web APIs.
• Strong communication and stakeholder management skills with the ability to explain technical concepts to both technical and non-technical audiences.
• Bachelor''s degree in Computer Science, Information Systems, or equivalent practical experience.

Preferred Qualifications

• Microsoft certifications such as PL-400, PL-600, MB-210, MB-230, MB-240, or related Dynamics 365 and Power Platform credentials.
• Experience integrating Power BI dashboards, analytics, and reporting solutions within Dynamics environments.
• Knowledge of Dynamics 365 Field Service scheduling capabilities and IoT integrations.
• Experience working within Agile or Scrum delivery frameworks.
• Previous experience in a consulting, systems integrator, or professional services environment.

Apply Today

If you are a Dynamics 365 professional who enjoys solving complex business challenges, building scalable enterprise solutions, and working with modern Microsoft technologies, we would love to hear from you. Apply today by submitting your resume and contact information, and a member of The Intersect Group team will be in touch to discuss this opportunity further.