BlackFern Recruitment
BlackFern Recruitment

Cybersecurity Delivery Manager

Atlanta, GA, US • Posted 1 day ago • Updated 23 hours ago
Full Time
Occasional Travel Required
On-site
$200,000 - $220,000/yr
Fitment

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Job Details

Skills

  • Bachelors degree in security management / information technology or a related field
  • Experience managing technical service delivery or complex technology programs.
  • 10+ years of experience in SOC experience with at least 3 years in a supervisory or managerial role
  • Experience working with cybersecurity services or security operations in an enterprise environment.

Summary

Visa sponsorship or transfers not available.

We are seeking a Lead Cybersecurity resource to lead and oversee multiple SOC team(s), ensuring security remains a cornerstone of operational. This role involves managing a team of SOC Analysts and Supervisors. This role provides direct operational oversight of SOC services. You will bring technical teams and business stakeholders together to deliver dependable security services in a complex enterprise environment.
 
Key Responsibilities
 
  • Expanded Service Oversight & Resource Allocation: Ensures timely and accurate incident reporting and coordinates SOC resource allocation to support local security needs and optimize field resource distribution.
  • Lead day-to-day service delivery, keeping commitments, resources, and priorities aligned.
  • Field Support & Service Coordination: Delivers immediate SOC-based support to on-site security teams by relaying crucial information, managing local incident communication, and coordinating emergency drill management.
  • Local Incident Service Management: Manages the escalation of multi-area incidents to the appropriate regional service level and coordination of SOC support for local incident investigations.
  • Specialized SOC Services: Provides specialized services tailored to the local area, including virtual escorts, restricted camera access tours, and concierge-level security support
  • Manage delivery risks and escalations, bringing the right people together to resolve issues.
  • Team Leadership and Development: Lead, mentor, and develop a team of SOC supervisors, analysts, and support staff, including performance evaluations, training programs, and career progression planning. Foster a collaborative environment that promotes knowledge sharing and skill enhancement in areas like threat intelligence and incident response.
  • Threat Intelligence and Risk Assessment: Manage the collection, analysis, and dissemination of threat intelligence to inform SOC activities. Conduct enterprise-wide risk assessments, identifying vulnerabilities in security assets and recommending strategic hardening measures.
  • Crisis and Business Continuity Leadership: Provide executive-level support during major crisis events, including activating business continuity plans, disseminating organization-wide preparedness alerts, and overseeing restoration of critical operations. Collaborate with senior leadership to minimize downtime and mitigate impacts.
  • Performance Metrics and Reporting: Monitor key performance indicators (KPIs) such as Time to Acknowledge, Time to Escalate, and reporting accuracy monitoring SOC effectiveness and reporting insights to executives. Drive continuous improvement through data-driven decisions and process optimizations.
 
 
Required Qualifications
  • Bachelor s degree in security management, criminal justice, information technology, or a related field (or equivalent experience preferred)
  • Experience managing technical service delivery or complex technology programs.
  • 10+ years of experience in SOC experience, with at least 3 years in a supervisory or managerial role within a SOC environment.
  • Experience working with cybersecurity services or security operations in an enterprise environment.
  • Strong leadership skills with experience managing diverse teams in high-pressure, 24/7 operations.
  • Excellent analytical, communication, and problem-solving abilities, with a strategic mindset for risk management.
  • Knowledge of regulatory frameworks and ability to navigate complex compliance landscapes.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 91099295
  • Position Id: 9114608
  • Posted 1 day ago
Contact the job poster
Ashwin Kumar

Ashwin Kumar

Recruiter @ BlackFern Recruitment

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