IT Program Manager III

Job#: 3044994

Job Description:
IT Program Manager III

Location: Charlotte, North Carolina (Hybrid)

Duration: 12 months

Role Overview

This role is responsible for capturing and supporting the delivery of business and/or system requirements to achieve significant business outcomes. Key responsibilities include working with stakeholders to understand their needs, capturing requirements, performing impact analysis, and collaborating with Development Teams to refine requirements into executable specifications. This position requires a deep understanding of the business and technical domain to provide thought leadership based on extensive experience with multiple software implementations.

Key Responsibilities

• Influence stakeholder strategy and understand their needs to help envision and create solutions.
• Establish and build relationships with business and technology leaders across multiple organizations.
• Lead cost/benefit analysis to align technology solutions with business strategy.
• Gather and catalog functional, non-functional, and technical requirements for stakeholder requests.
• Act as the subject matter expert within the business/technical domain to support scope and requirement decisions.
• Determine the impact of modifications and enhancements to applications across a business/technical domain.
• Ensure changes to applications are compliant with standard policies.
• For vendor applications, work with the vendor to ensure changes meet requirements.
• Assist users and development teams in application testing and troubleshooting.
• Lead continuous improvement efforts to create, analyze, and improve processes and solutions.
• Mentor junior Analysts.

Required Qualifications

• 3+ years of experience with Agile project delivery.
• 3+ years of experience managing the completion of application-related documentation to meet risk, regulatory, and compliance requirements.
• Experience with infrastructure upgrade or replacement projects is a plus.
• Knowledge of ISO20022 Payment Format is a plus.
• Knowledge of US RTP, SEPA Instant, Fed Now, or relevant real-time payment processing formats is a plus.

Preferred Qualifications

• Basic awareness of products, services, business flows, and strategy.
• Basic understanding of financial data and its impact.
• Ability to facilitate team planning ceremonies against a backlog or prioritized work.
• General awareness of testing practices.
• Basic knowledge of automation and continuous delivery practices.
• Understanding of architecture and corporate standards.
• Knowledge of data management practices and technologies.
• Basic understanding of experience design principles.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

Everforth Apex uses a virtual recruiter as part of the application process. Click for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at

Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at or . Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.

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