job summary:
Provide support and user training on selected systems (for example SFC, ERP and local applications) and participate in IT projects. This includes monitoring and upkeeping the operating environments; responding to incidents & problems, deployment of new technologies as well as install, configure, maintain and perform testing of PC operating systems, networks, and related utilities and hardware. Other responsibilities include troubleshooting problems as reported by users, supporting Web access and telephony services, and the acquisition, replacement and decommissioning of related equipment, software and services.
Job Responsibilities
Provide technical support and perform maintenance
- Create technical documentation and knowledge base articles.
- Provides technical guidance to customers and departmental staff on infrastructure environment issues
- Installing and configuring computer infrastructure equipment to update or fix hardware or software issues
- Gather and document business requirements by engaging with business partners
- Work with various IT teams and the business partners to deliver IT solutions
- Respond to system problems by analyzing the issue and determining the next course of action
- Provide system training to end users
- Participate in various IT projects as required
location: Denton, Texas
job type: Contract
salary: $25 - 30 per hour
work hours: 5am to 2pm
education: Bachelors
responsibilities:
Provide technical support and perform maintenance
- Create technical documentation and knowledge base articles.
- Provides technical guidance to customers and departmental staff on infrastructure environment issues
- Installing and configuring computer infrastructure equipment to update or fix hardware or software issues
- Gather and document business requirements by engaging with business partners
- Work with various IT teams and the business partners to deliver IT solutions
- Respond to system problems by analyzing the issue and determining the next course of action
- Provide system training to end users
- Participate in various IT projects as required
qualifications:
Bachelors Degree
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.
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