Project Manager - Fraud Technology

Location

Cleveland, OH (100% Onsite)

Experience Required

8-10 Years

Job Summary

We are seeking an experienced Project Manager - Fraud Technology to lead and coordinate fraud technology initiatives within a banking and financial services environment. The ideal candidate will possess strong project management expertise, experience delivering fraud-related technology programs, and a proven ability to manage cross-functional teams, stakeholders, change management activities, and implementation roadmaps.

The Project Manager will serve as the central point of coordination across Technology, Operations, Support, Training, and Change Management teams to ensure successful delivery and adoption of fraud technology solutions.

Key Responsibilities

Project Planning & Delivery

• Lead end-to-end delivery of Fraud Technology projects from initiation through implementation and post-deployment support.
• Develop and maintain detailed project plans, timelines, milestones, and deliverables.
• Track project progress and ensure alignment with business objectives and regulatory requirements.
• Manage project scope, schedules, budgets, and resource allocation.

Fraud Technology Program Management

• Coordinate implementation of fraud detection, prevention, and monitoring technology solutions.
• Work closely with Fraud Operations, Technology, Risk, Compliance, and Business teams.
• Ensure smooth integration of fraud technology platforms into existing operational environments.
• Support rollout of new fraud systems, controls, and enhancements.

Stakeholder & Change Management

• Drive stakeholder engagement and obtain commitment from business and technology leaders.
• Coordinate training readiness, communication plans, and adoption strategies.
• Manage organizational change activities related to fraud technology implementations.
• Facilitate steering committee meetings, status updates, and executive communications.

Risk & Dependency Management

• Identify, assess, and mitigate project risks and issues.
• Manage dependencies across:
  • Technology Teams
  • Support Teams
  • Training Teams
  • Change Management Teams
  • Business Stakeholders
• Escalate critical issues and blockers appropriately.

Governance & Reporting

• Establish project governance and reporting frameworks.
• Monitor project KPIs and implementation milestones.
• Prepare executive-level dashboards, status reports, and risk assessments.
• Ensure compliance with enterprise project management standards.

Required Skills

Project Management

• 8+ years of Project Management experience.
• Experience managing large-scale enterprise technology initiatives.
• Strong project planning, execution, and governance skills.
• Expertise in Agile, Waterfall, or Hybrid delivery methodologies.

Fraud Technology

• Experience implementing or managing Fraud Technology solutions.
• Understanding of fraud detection, fraud prevention, transaction monitoring, and financial crime technology platforms.
• Experience working within Banking or Financial Services environments.

Change Management

• Experience coordinating training, communications, and organizational readiness activities.
• Ability to drive stakeholder adoption and business engagement.

Risk Management

• Strong experience managing project risks, dependencies, and issue resolution.
• Understanding of operational risk management principles.

Communication & Leadership

• Excellent stakeholder management and executive communication skills.
• Ability to lead cross-functional teams and drive consensus.
• Strong problem-solving and decision-making capabilities.

Preferred Qualifications

• Banking or Financial Services industry experience.
• Experience with Fraud Operations and Fraud Technology platforms.
• PMP, PMI-ACP, Scrum Master, or similar certifications.
• Experience working with enterprise change management frameworks.