Mortgage Clerk (Mid-Level)

iQuasar is seeking to fill the position of Mortgage Clerk (Mid-Level )for our customers in San Antonio, TX supporting the USDA. At iQuasar, we strive to provide the next generation of cutting-edge technologies. Our growth means exciting career opportunities for talented professionals in engineering, software development, and other key areas. We offer competitive compensation and benefits including Health, Vision, and Dental Insurance, matching 401k plan, and other benefits given below, excellent training, and a vibrant working environment. Our employees are exceptional, giving us a competitive advantage by innovating solutions with a strong sense of mission and integrity.

One of our Clients San Antonio, TX needs a Mortgage Clerk (Junior-Level ) for a permanent position.

• Position: Mortgage Clerk (Mid-Level)
•  Location: San Antonio, TX
• Position Type: Full-time

Description:

Flatter, Inc. (Flatter) is seeking dedicated and detail-oriented Mortgage Clerks (mid-Level) to join our team in San Antonio, TX supporting the USDA. These roles will provide administrative and clerical support to mortgage operations, with a focus on USDA loan programs and systems. The Mortgage Clerk will assist with documentation, file maintenance, and loan processing activities to ensure smooth and compliant mortgage transactions.

Responsibilities:

Telecommunication Tasks

• Obtain required information from insurance companies via telephone.
• Operate within the LoanServ environment to manage loan-related transactions.

 LoanServ Processing

• Process tasks, post payments, and record payoffs in LoanServ.
• Update and maintain insurance information within LoanServ.
• Issue payments to insurance companies.

 Administrative Tasks

• Research loan accounts and provide resolutions to discrepancies.
• Perform accurate and timely data entry for mortgage-related transactions.

 Program and Claims Support

• Provide support for the Single-Family Housing (SFH) Guaranteed Loan Program (GLP).
• Process loss claims in accordance with SFH-GLP regulations, policies, and procedures.
• Conduct detailed account research and provide analysis to management and customers.
• Deliver customer service support to lenders and servicers via email and phone.
• Assist with loss claim–related projects supporting the SFH-GLP and the SFH Claims Branch.
• Execute all loss claim–related sub-tasks accurately and within required timelines.

 Communication and Case Management

• Respond to phone calls, voicemails, status inquiries, and emails promptly.
• Initiate imaging workflow tasks as needed from centralized SFH-G lender email accounts (SCB and SSB).
• Ensure all calls and emails from centralized accounts are addressed per established procedures and service standards.

 Bankruptcy Processing

• Process Chapter 13 and Chapter 7 bankruptcy cases.
• Maintain and update Form 410A Bankruptcy History documentation.

Why Join Us:

• Opportunity to contribute to impactful work supporting USDA loan initiatives.
• Competitive salary and benefits package.
• Career development and advancement opportunities.
• Supportive and collaborative team environment in St. Louis, MO

Requirements

Qualifications:

• Mid-Level Mortgage Clerk (3–5 years’ experience)
• 3–5 years of mortgage, banking, or loan operations experience.
• Demonstrated experience supporting USDA loan programs and systems.
• Solid knowledge of loan documentation requirements and compliance standards.
• Proven ability to manage multiple priorities and support a high-volume workload.
• Excellent written and verbal communication skills.

Security Requirements:

• U.S. Citizenship or Permanent Resident status required
• Ability to obtain and maintain NACIC background investigation

If you are interested in this position, please send me a copy of your latest resume at with the information requested below: Also, please let me know what time/number is best to call to discuss this great opportunity. In case you are not interested in this position, or this is not a right fit for you, please feel free to share this opportunity with your friends/networks or anyone you know who may be interested in this position. Thank you!

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Please don’t hesitate to contact me for any question (s) you may have. All employment is decided on the basis of qualifications, merit, and business need.

Regards,

Feseha Banday
Senior Recruitment Professional
iQuasar, LLC
Cleared Recruitment | Proposal Development | Technology

Direct:
Main: , Ext. 558

An Equal Opportunity Employer

iQuasar is proud to be an Equal Employment Opportunity Employer. We do not discriminate based on race, religion, color, national origin, political affiliation, sex, sexual orientation, gender identity, age, marital/parental /veteran status, disability, genetic information, membership in an employee organization, retaliation, military service, other non-merit factors, or any other applicable characteristics protected by law.