Secure File Transfer (SFT) SRE / Production Support Engineer

Phoenix, AZ, US • Posted 1 hour ago • Updated 1 hour ago
Contract Independent
Contract W2
6 Months
Travel Required
On-site
Depends on Experience
Fitment

Dice Job Match Score™

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Job Details

Skills

  • Seeburger BIS Administration: Monitoring
  • message tracking
  • Error handling and service restarts File Transfer: SFTP
  • AS2
  • HTTPS IBM Connect Direct: Good-to-have knowledge Observability: Splunk
  • Elasticsearch
  • Kibana/KQL Platform: Kubernetes/OpenShift and RHEL Security: PGP
  • SSL/certificates
  • SSH and key rotation Networking: GTM/LTM and traffic-routing methods including ratio-based
  • topology and round-robin ITSM/SRE: Incident
  • Problem and Change Management
  • SLA/SLO and RCA

Summary

Key Responsibilities :
  • Provide SRE and production support for Secure File Transfer services.
  • Monitor file-transfer services, perform message/file tracking, analyze failures, and restore services when required.
  • Troubleshoot file-transfer issues across SFTP, AS2 and HTTPS.
  • Support incident, change and problem management processes, including RCA and SLA/SLO management.
  • Build and maintain operational monitoring, dashboards and alerts.
  • Support security-related operational activities including PGP encryption/decryption, certificate renewals, SSH and key rotations.
  • Support SFT services running on enterprise Kubernetes/OpenShift and RHEL environments.
  • Troubleshoot traffic-routing and connectivity issues involving GTM/LTM concepts.
Required Technical Skills :
  • Seeburger BIS Administration: Monitoring, message tracking, 
  • Error handling and service restarts
  • File Transfer: SFTP, AS2, HTTPS
  • IBM Connect Direct: Good-to-have knowledge
  • Observability: Splunk, Elasticsearch, Kibana/KQL
  • Platform: Kubernetes/OpenShift and RHEL
  • Security: PGP, SSL/certificates, SSH and key rotation
  • Networking: GTM/LTM and traffic-routing methods including ratio-based, topology and round-robin
  • ITSM/SRE: Incident, Problem and Change Management, SLA/SLO and RCA
Preferred Profile :
  • A hands-on SRE/support engineer with strong troubleshooting skills who can support enterprise Secure File Transfer services across middleware,
  • Infrastructure, security, networking and observability layers.
  • This version stays specifically focused on SFT, rather than mixing in the Java/API SRE responsibilities from your other JD.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10214351
  • Position Id: 9119793
  • Posted 1 hour ago
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