Location: New York City (Hybrid 3 days onsite)
Type: Full-Time (No visa sponsorship available)
Role Overview
We are seeking a high-impact Program Manager with deep Scrum expertise to lead delivery across a complex, multi-team Agile environment within a large-scale insurance transformation.
This is not a traditional Scrum Master role we need someone who drives outcomes, owns delivery, and operates at program level across multiple teams and stakeholders in a fast-paced, enterprise setting.
What You ll Do
Delivery Leadership & Program Execution
- Own and drive end-to-end delivery across multiple Agile teams
- Manage cross-team dependencies, risks, and delivery timelines
- Proactively remove blockers and resolve issues impacting delivery
- Ensure predictable sprint and PI outcomes, not just reporting status
Agile Leadership (Hands-On)
- Lead and facilitate all Scrum ceremonies:
- Sprint Planning, Daily Stand-ups, Reviews, Retrospectives
- Backlog Refinement (critical)
- Drive continuous improvement and Agile maturity across teams
- Coach teams on best practices and execution discipline
SAFe / Program-Level Execution
- Play a key role in PI Planning, including:
- Cross-team dependency identification
- Breakout sessions and coordination
- Commitment alignment and execution tracking
- Partner closely with RTEs, Product Managers, and Engineering teams
Cross-Team & Cross-Tech Coordination
- Lead coordination across:
- Multiple Agile teams
- Platform/integration teams
- External vendors (co-sourced model)
- Drive alignment across business, technology, and leadership stakeholders
Release, DevOps & Quality Management
- Coordinate release planning and execution
- Work through change management processes (CAB/CMR)
- Partner with DevOps teams for deployments and environments
- Ensure strong QA cycles and UAT sign-offs
Agile Tools & Execution Tracking
- Use Jira (or similar tools) to:
- Manage backlog, stories, and defects
- Track delivery progress and dependencies
- Maintain clear visibility into risks, issues, and delivery metrics
What We re Looking For
Required Experience
- 10+ years of IT experience, including:
- 5+ years as a Scrum Master / Agile Lead
- Program-level delivery experience across multiple teams
- Proven ability to drive delivery (not just facilitate ceremonies)
- Strong experience in SAFe / Agile Release Train (ART) environments
- Hands-on experience with:
- PI Planning
- Cross-team dependency management
- Blocker resolution in complex environments
- Experience working in fast-paced, enterprise delivery organizations
Must-Have Skills
- Strong delivery ownership mindset
- Deep understanding of Scrum + program-level Agile execution
- Experience coordinating across:
- Engineering, QA, Product, and Business
- Solid understanding of:
- Release management
- DevOps processes
- QA / UAT cycles
- Strong communication and stakeholder management skills
Preferred
- Insurance or Financial Services experience
- Experience in large-scale transformation programs
- SAFe certifications (SSM, SASM, RTE) or PMP
What Will Make You Stand Out
- You drive delivery, not just process
- You have real examples of resolving blockers and recovering timelines
- You ve operated across multiple teams / value streams
- You re equally comfortable with Agile execution + program leadership
Positioning Statement (What Success Looks Like)
This role is for someone who operates as a Program Manager first, with deep Scrum expertise owning delivery, managing complexity, and driving results across teams in a high-demand enterprise environment.
About Capgemini:
Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organizations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2024 global revenues of 22.1 billion.
Make it real |
Life at Capgemini:
Capgemini supports all aspects of your well-being throughout the changing stages of your life and career. For eligible employees, we offer:
- Flexible work
- Healthcare including dental, vision, mental health, and well-being programs
- Financial well-being programs such as 401(k) and Employee Share Ownership Plan
- Paid time off and paid holidays
- Paid parental leave
- Family building benefits like adoption assistance, surrogacy, and cryopreservation
- Social well-being benefits like subsidized back-up child/elder care and tutoring
- Mentoring, coaching and learning programs
- Employee Resource Groups
- Disaster Relief
Never miss an opportunity! Create an alert based on the job you applied for.