Associate Account Specialist - Business Electrification Programs

{"description": " Associate Account Specialist - Business Electrification Programs

Location: AZ99 - Must reside in Phoenix Metro Area

Ready to make a difference?
Come join our team as an Associate Account Specialist supporting utility business electrification programs. Our programs support the sustainability goals of our utility client and its business customers by identifying and supporting electrification-based decarbonization opportunities for buildings, industrial facilities, transportation, and fleets. The Associate Account Specialist will provide support for the Program Manager, Account Specialists, Trade Ally network, and other program participants.

Do you possess strong organizational and communication skills, enjoy interacting with clients, business customers, and market solutions providers? Do you enjoy working with a team of highly skilled, multi-disciplinary, and passionate team members, collaborating with national subject matter experts, and bringing it all together to deliver results for your clients? If so, then you have found the perfect job. Apply today!

Why you will love working here:

• Quality of life: Flexible workplace arrangements, work-life balance
• Investment of the community: Donation matching, volunteer opportunities
• Investment in you: Tuition reimbursement, access to professional development resources, 401k matching, Employee Stock Purchase Plan
• And many, many more (Ask your recruiter for more details!)

What you will be doing:

• Provide support for the Program Manager, Account Specialists, and Trade Ally Network
• Maintain ongoing communications with various stakeholders including participating contractors, customers, and internal teams
• Clarify and resolve or escalate stakeholder concerns related to program participation, as necessary
• Assist the Account Specialists with entering and tracking projects with the project management software system
• Become a subject matter expert on our CRM including generating pipeline reports on current opportunities and stages of project progression
• Assist with marketing, outreach, meetings, and event planning as needed
• Collaborate with local program portfolio and national teams to provide cohesiveness and bring efficiency & best practices to our client's programs
• Monitor adherence to program plans and schedules, identify program problems and suggest solutions, and support overall continuous improvement of our programs
• Support and track trade ally enrollment
• Assist technical teams to ensure QA/QC standards for the program are met

What we need you to have (minimum qualifications):

• Bachelor's degree (one year of professional experience may be substituted for one year of education)
• 1+ years of experience working in sales/outreach, electrification, energy efficiency or demand response programs; or consulting projects for utilities, state energy offices, state/local governments, and/or regional non-profits, OR related work experience.

What we would like you to have (preferred skills):

• Experience working on utility electrification programs.
• Prior experience working with Salesforce CRM.
• Familiarity with electric vehicles and EV charging.
• A curiosity and interest in technology and practices related to decarbonization.

Professional skills you will use:

• Proficiency in MS Office Applications (Word, PowerPoint, Outlook, Excel)
• Excellent verbal, interpersonal and written communication skills
• Strong analytical, problem-solving, and decision-making capabilities.
• Team player with the ability to work in a fast-paced environment.
• Sound business ethics, including the protection of proprietary and confidential information.
• Ability to apply detailed knowledge of organizational procedures to make independent decisions and serve as a credible resource for a senior management team.
• Ability to work with all levels of internal staff, as well as outside clients and vendors.
• Ability to handle multiple priorities.

Working at ICF
ICF is a global advisory and technology services provider, but we're not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.

We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy.

We will consider for employment qualified applicants with arrest and conviction records.

Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act.

Candidate AI Usage Policy

At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process.

However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed.

Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.

The pay range for this position based on full-time employment is:
$50,364.00 - $85,618.00

Arizona Remote Office (AZ99)", "salary_raw": null}