HELP DESK

Top 3 Skills: Minimum 1-year experience in a similar role Strong customer service skills Experience with Active Directory and/or Azure is a plus Job Description Staff Service Desk queue to take incoming calls. Performs a full range of system administration functions to control systems and attain maximum utilization and efficiency. Provides full user support for agency's standard application software to meet user/agency needs. Utilizing remote tools to provide technical support, the applicant sh

Work Location: Hybrid. Will work remotely except every other Wednesday they will be required to work onsite in Augusta, ME. Will only consider local candidates within an hour radius of Augusta. The work schedule is Sundays, Mondays, Tuesdays, Wednesdays, and Saturdays. They will have Thursdays and Fridays off. Schedule is subject to change based on departmental needs Job Description: Staff Service Desk queue to take incoming calls.Performs a full range of system administration functions to contr

Top 3 Skills: Windows Operating Systems Microsoft office suite (Office 365) Helpdesk/Call Center experience Job Description: This Helpdesk Technician works within the call center providing support to customers most commonly through inbound phone inquiries. Provides quality and efficient customer support via phone or remote assistance to assist in ensuring one-call issue resolution. Maintain productivity and quality standards, make recommendations to enhance the existing Call Center operation

Work Location: Hybrid. Will work remotely except every other Wednesday they will be required to work onsite in Augusta, ME. Will only consider local candidates within an hour radius of Augusta. The work schedule is Sundays, Mondays, Tuesdays, Wednesdays, and Saturdays. They will have Thursdays and Fridays off. Schedule is subject to change based on departmental needs Job Description: This Helpdesk Technician works within the call center providing support to customers most commonly through inboun