Multisite Project Coordinator/Systems Administrator

Remote • Posted 4 hours ago • Updated 4 hours ago

Contract W2

No Travel Required

Remote

$30 - $35/hr

Fitment

Dice Job Match Score™

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Job Details

Skills

Task tracking and recording
Data input and record keeping

Summary

Multisite Project Coordinator/Systems Administrator

Remote

6+ Months

As a D2OS Cut Administrator, you will lead or support the following higher-level activities:

Provide centralized status monitoring and logistical support for the activities related to the dispatched Field Technicians.

Assist Multisite Manager in developing schedule for Agents to ensure coverage during migrations and installations.

Assist in training D2OS Cut Admins on interactions with Field Technicians during migrations and installations.

Review and update Command Center Process Manuals as needed.

Initiate and drive escalations from the Field Technicians to Senior Level Engineers.

Track and document status of all activities related to the Field Technicians tasks.

Responsibilities:

Drive collaboration on Multisite Cutover conference bridges
Data input and record keeping
Task tracking and recording
Basic network troubleshooting
Monitoring Command Center reports and updating appropriately
Primary contact for resolving non-technical escalations
Debrief project management team as required

Requirements:

Advanced Customer Service skills
Ability to Multi-Task
Well-Organized / Detail oriented
Advanced computer skills in Microsoft Office, particularly Excel and Teams
Working knowledge of SharePoint and Webex
Strong problem-solving skills
Superior communication skills
Experience in supervising others
Basic understanding of Meraki wireless, network cabling and infrastructure, WAN/LAN/VLAN technologies and basic switching and routing is preferred, but not required.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10230516
Position Id: Aky1304
Posted 4 hours ago

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