Manager II, Engineering

{"description": " About Blackhawk Network:

Today, through BHN's single global platform, businesses of all kinds can tap into the world's largest network of branded payment solutions. BHN helps businesses grow revenue, increase loyalty, motivate and reward their teams, disburse funds and engage consumers. Branded payment solutions include the issuance and distribution of gift cards, egifts, corporate payouts and rewards, along with the technology to deliver these products in seamless, integrated ways. BHN's network spans the globe with more than 400,000 consumer touchpoints. Learn more at BHN.com.

Hybrid flexibility: At Blackhawk Network, you'll enjoy the best of both worlds-focused remote work plus in-person collaboration on Tuesdays and Wednesdays, our regular in-office days at our Pleasanton headquarters. This rhythm gives you the tools, connection, and autonomy you need to make a real impact.

Overview:

The Software Engineering Manager II will have full ownership and a high degree of flexibility related to both team management and the development lifecycle. This leadership role is cross-functional and will work closely with Product, Technical Program Managers, as well as other Engineering Leaders and stakeholders. This function will manage the tactical delivery tasks and development & accountability of a team, while simultaneously assisting with the strategic planning for forward-looking initiatives. The Software Engineering Manager will be responsible for overseeing and coordinating the people, resources, and processes required to deliver on BHN's software engineering goals. The Software Engineering manager will take a hands-on role in software development as needed as well as supporting project management, and coordinating the work of other software professionals toward meeting business goals.

Responsibilities:

• Hire, lead, and develop a team of software engineers in building best-in-class, cloud-based products. This person plays an essential role in attracting, developing, leading, and retaining talent.
• Build consistent tools, processes, and documentation to support onboarding new team members so they can quickly get up to speed on our tech stack and other expectations. Consistently assess our approaches and help us innovate to scale quickly and efficiently.
• Mentor team members and provide career development, accountability, and growth opportunities by celebrating wins and coaching through challenges, conducting regular one-on-one meetings and considering organizational needs.
• Cultivate a learning environment where team members continuously improve and contribute to organizational culture and events - such as brown bags, conferences, and hackathons.
• Align key stakeholders around the vision and support needed for projects.
• Identify and communicate opportunities for innovation and increased efficiencies that could positively impact the team.
• Drive design & architecture and contribute to the development process.
• Accountable for quality, resiliency, scale, and defining other appropriate metrics for success.
• Perform other duties as assigned.

Qualifications:

Competencies

• Demonstrated track record of building and supporting highly functional and engaged technical teams.
• Skilled in people leadership including project management, the ability to direct work and manage priorities, and the ability to support professional development for multiple team members.
• Passionate about people development and workflow organization.
• Hands-on experience in building complex, highly scalable cloud-based systems that have been successfully delivered to customers.
• Understanding of UX/UI principles and ability to partner closely with design teams
• Comfort with A/B testing frameworks and feature flagging
• Experience with localization/internationalization
• Knowledge of software engineering practices, including agile, code reviews, source control management, build processes, testing, SaaS, and operations.
• The ability to influence people and results through collaborative, people-first leadership.
• Agility to adapt with shifting priorities, needs, technologies.
• Ability to effectively give and receive feedback and translate actionable feedback into results.
• Ability to collaborate cross functionally in a high growth environment.
• Ability to manage time and meet deadlines, working collaboratively with geographically distributed teams.
• Skilled in verbal and written communication, including the ability to lead meetings and craft and deliver presentations.
• Empower your team members to succeed in their various roles through coaching and mentorship

Technical Skills

• Experience in Service Oriented Architecture and Structured Event-Driven Architecture
• Strong knowledge of Design Patterns and SOLID Principles Expertise in Object Oriented and Aspect Oriented Development
• Expertise in Java 11 or higher, SpringBoot 2.1 or higher
• Expertise in ACID properties and transactionality
• Expertise in RDBMS, SQL, and data design
• Experience with NoSQL data repositories
• Frontend frameworks (e.g. React)
• Web performance, accessibility (WCAG), and responsive design standards
• API design (REST/GraphQL)
• Browser security fundamentals (CSRF, XSS, Content Security Policy)
• Frontend testing (Jest, Cypress, Playwright, etc.)
• CI/CD pipelines and deployment practices
• Experience with consumer-facing, high-availability web applications
• Familiarity with analytics and instrumentation (tracking user behavior, funnel metrics)
• Provide timely advice, solutions and estimations while also communicating tradeoffs and potential hidden problems

Education and Experience

• BA/BS degree in Computer Science or related fields and 7+ years of experience OR 9+ years equivalent experience in software development
• 2+ years of management experience leading and mentoring engineers on distributed teams
• 5+ years of experience working in an Agile environment
• Extensive experience and knowledge in OO design and implementation
• Experience with leading enterprise-scale, production-worthy distributed systems development in the cloud (AWS preferred), including tools and processes
• Ability to handle multiple competing priorities in a fast-paced environment

Benefits:

Salary Range for California Residents Only: $170,360.00 to $230,000.00

Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, Blackhawk Network offers benefits including 401k with employer match, medical, dental, vision, 12 paid holidays in the year 2026, 1 hour of sick pay accrual for every 30 hours worked, parental leave, life insurance, disability insurance, accident and illness insurance, health and dependent care flexible spending accounts, wellness benefits, and flexible time off for all full-time employees.

EEO Statement:

Blackhawk Network provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Blackhawk Network believes that diversity leads to strength. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Blackhawk Network encourages applicants with previous criminal records to apply to all positions and, pursuant to the San Francisco and Los Angeles Fair Chance Acts (and other \"Fair Chance\" laws), Blackhawk Network will consider for employment qualified applicants with arrest and conviction records. For Philadelphia applicants or jobs, please see a copy of Philadelphia's ordinance on this topic by clicking this link: _pa/0-0-0-280104.", "salary_raw": "USD 170,360.00 - 230,000.00 per year"}