Field Service Consultant

Job Role: Field Service Consultant

Location: Remote

Job Description:

Must Have Technical/Functional Skills:

• Bachelor's degree in Engineering, Information Systems, Business, Supply Chain, or related field.
• 5+ years of Oracle Field Service consulting experience.
• Experience implementing Oracle Field Service Cloud solutions.
• Strong understanding of mobile workforce management.
• Experience in field operations and dispatch processes.
• Knowledge of service lifecycle management.

Preferred Qualifications

• Experience within:

o EPC

o Infrastructure Construction

o Utilities

o Energy

o Telecommunications

o Power Delivery Organizations

• Oracle Field Service Cloud Certification.
• Experience with Oracle Fusion ERP ecosystem.
• Exposure to large-scale enterprise transformation programs.

Oracle Skills Required

Mandatory

• Oracle Field Service Cloud (OFS)
• Routing & Scheduling
• Capacity Management
• Mobility Configuration
• Resource Management
• Work Order Management
• Dispatch Console

Preferred

• Oracle Fusion SCM
• Oracle Maintenance Cloud
• Oracle PPM
• Oracle Integration Cloud (OIC)
• Oracle ERP Cloud
• Oracle Integration Cloud (OIC)
• REST APIs
• SOAP Services
• Data Migration
• Workflow Configuration
• Mobile Application Configuration
• Reporting & Analytics

Functional Skills

• Field Service Operations
• Workforce Scheduling
• Dispatch Optimization
• Asset Maintenance
• Crew Management
• Work Order Lifecycle
• Service Level Agreements (SLA)
• Resource Planning
• Inventory & Materials Tracking

Soft Skills

• Client Engagement
• Stakeholder Management
• Problem Solving
• Leadership
• Communication
• Training & Knowledge Transfer
• Process Improvement

Experience supporting field operations in the following sectors would be highly desirable:

• Power Transmission & Distribution
• Renewable Energy Construction
• Pipeline Infrastructure
• Telecommunications Network Deployment
• Data Center Construction
• Utility Services
• Civil Infrastructure Projects
• Water & Wastewater Operations

7 15+ Years Overall Experience

Ideal Candidate Profile

• 7+ years in Oracle applications consulting.
• 3+ years Oracle Field Service Cloud experience.
• At least 1 2 end-to-end OFS implementations.
• Strong integration experience with Oracle Fusion ERP.
• Experience supporting large field-service or EPC organizations.
• Proven expertise in workforce optimization, scheduling, dispatching, and mobile field operations.