Help Desk Analyst

Middletown, CT, US • Posted 4 hours ago • Updated 4 hours ago
Contract W2
On-site
Depends on Experience
Company Branding Image
Fitment

Dice Job Match Score™

👾 Reticulating splines...

Job Details

Skills

  • (HELPDESK OR "SUPPORT TECHNICIAN" OR "HELP DESK" OR "IT SUPPORT" OR "DESKTOP SUPPORT" OR "SYSTEM ADMIN" OR "SYSTEM ADMINISTRATION") AND ("DEVICE MANAGEMENT" OR "DEVICE IMAGING" OR "DEVICE TROUBLESHOOTING" OR HARDWARE OR SOFTWARE)

Summary

Please Contact: To discuss this amazing opportunity, reach out to our Talent Acquisition Specialist Sinchan Chakraborty at email address Sinchan Chakraborty can be reached on # .

We have Contract role Help Desk Analyst for our client at Middletown CT. Please let me know if you or any of your friends would be interested in this position.

Position Details:

Help Desk Analyst- Middletown CT
Location : Middletown Connecticut 06457 - Onsite
Project Duration : 12 months of contract
Pay rate : $25 an hour on W2
Work Schedule : Full-Time | 40hrs | Monday - Friday, 8 AM - 5 PM

Job Summary-

SCOPE OF WORK-

  • The agency needs to engage the service of a Help Desk Technician consultant position. The candidate will provide telephone and remote-control support for level one computer issues and participate in the processing and maintenance of DCF User Administration forms. A primary focus of this candidate will be receiving forms for agency staff, verifying completeness, making necessary changes to system administration and proper retention of the forms. Attention to detail and ability to follow protocols is essential. Communication with agency supervisors and other agencies is required.

POSITION ROLE AND DELIVERABLES-

  • We currently need a Help Desk Technician to provide level one technical support and to process agency user forms for user moves, adds and changes. The home location will be the central office in Hartford. Attention to detail and maintaining a customer focus is essential.
  • The Technician will need to provide responsive support to agency end users and escalate as necessary. The incumbent will need to be able to review forms for completeness and assist customers with properly completing the forms.
  • They will follow agency procedures for creating and modifying user accounts on various agency systems. Some interaction with other state agencies will be required to complete the required processing.

REQUIRED SKILLS AND EXPERIENCE-

A minimum of one (1) year of prior experience demonstrating the following knowledge and skills:

  • PC Hardware and software installation
  • End user support - face to face and via telephone
  • Excellent customer service skills

Preferred Skills

  • Experience with computer system and user administration.
  • Technical familiarity with MS Active Directory.
  • Experience with Windows 10,11
  • Experience with Office 365
  • Experience with Device Management, Device Imaging, Device Troubleshooting

To discuss this amazing opportunity, reach out to our Talent Acquisition Specialist Sinchan Chakraborty at email address Sinchan Chakraborty can be reached on # .

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 91013946
  • Position Id: 26-04116
  • Posted 4 hours ago

Company Info

About Generis TEK Inc.

Generís Tek is an elite IT staffing firm headquartered in Chicago, IL offering long-term, short-term, temporary-to-permanent and direct placement staffing. We have 15 years of experience providing talented professionals to several Fortune 1000 clients. We are currently able to support clients across all locations within the United States with our unique client engagement models.

We at Generís Tek very highly value our relationship with our consultants. Our dedicated professionals help consultants reach their career objectives. We provide a competitive, fast-paced environment that promotes open communication to form a long term relationship built on mutual understanding, respect and trust. What sets us apart is the high level of service we provide to our clients after each employee is placed.

Our client relationships are backed by unparalleled understanding of workforce strategies, industry insight and expertise. As a trusted partner that has a strong recruiting focus, clients look at Generís Tek to meet their Talent acquisition needs. We have a solid database of qualified candidates that can be provided to our clients in quick turnaround time. Our fundamental success lies in understanding our clients’ specific needs and working very closely with our consultants to create a right fit for both sides. Our business heavily relies on technology that gives a seamless solution to our clients and consultants. We offer our client intelligence about the talent market which helps them in their decision making and formulating workforce strategies at an optimum cost. We aspire to be our clients most trusted business partner.

About_Company_OneAbout_Company_Two
Contact the job poster
SS

Salina Sawant

Recruiter @ Generis TEK Inc.
Create job alert
Set job alertNever miss an opportunity! Create an alert based on the job you applied for.

Similar Jobs

Louisville, Kentucky

Today

Easy Apply

Contract

Depends on Experience

Roseville, California

Today

Easy Apply

Contract

Depends on Experience

Santa Rosa, California

Today

Easy Apply

Contract

$28 - $30

Remote or Alameda, California

Today

Easy Apply

Contract

$29

Search all similar jobs