Overview
Skills
Job Details
Position: AI/ML Cloud Engineer
Location: Remote / Hybrid (Based on candidate availability)
Engagement: Internship
Relevant Experience (Minimum) : 3 Years
Compensation : To be discussed on a case-to-case basis
About
eSystems is a leading systems integrator specializing in Health & Human Services (HHS) and WorkForce Services modernization for State and Local Government agencies. As part of our transformational AI Compass Program, we are developing next-generation, AI-powered, cloud-based capabilities including our Omni-Channel Platform (OCP) a cloud-hosted solution integrating IVR, Chat, SMS, and Web channels using advanced GenAI and conversational intelligence tools.
We are seeking talented graduate students who want hands-on experience building real, production-grade AI/ML and cloud-native applications while working with senior engineers and architects on high-impact public-sector technology.
Position Summary
The AI/ML Graduate Intern will support the development, enhancement, and testing of OCP and AI Compass capabilities. This includes building cloud-native conversational applications, agent-driven workflows, and intelligence services using AWS, large language models, and modern programming stacks.
Ideal candidates will have strong foundational programming experience, applied AI coursework, and a passion for building real-world solutions that improve citizen experiences and government service delivery.
Key Responsibilities
AI & Machine Learning (Core Responsibility Area)
- Assist in building and integrating GenAI components using AWS Bedrock (Claude, Llama, etc.).
- Develop prompt architectures, model evaluation scripts, and safe-use mechanisms including bias minimization, explainability, and testing frameworks.
- Participate in RAG (Retrieval-Augmented Generation) pipeline design, vector embeddings, and knowledge base management.
Application & Cloud Engineering
- Develop and enhance backend services and microservices for OCP using Java, C#, Python, or similar languages.
- Build reusable APIs, AWS Lambda functions, and cloud integrations for multi-channel communication systems.
- Work on conversational flows using Amazon Lex, Bedrock Agents, Connect, and related cloud tooling.
- Contribute to CI/CD, code reviews, unit testing, and DevSecOps best practices.
Web & System Development
- Support front-end and middleware development for web applications.
- Assist with data processing pipelines, case-processing logic, and integration with relational or NoSQL databases.
HHS / Government System Exposure
- Work alongside experts in Medicaid, SNAP, TANF, Workforce Services, and other program domains.
- Contribute to modernization initiatives that help improve government benefit delivery.
Required Qualifications
Academic Background
- Master s student pursuing:
- Artificial Intelligence
- Data Science
- Computer Science
- Information Systems
- or related technical field.
Required Skills
Candidates must have at least 3 years of cumulative programming experience (including academic, internship, research, or industry), including:
- Strong experience in Java, C#, Python, or modern scripting languages.
- Solid understanding of databases (SQL or NoSQL).
- Experience building web applications or backend systems.
- Minimum 2 years of hands-on AWS experience, covering services such as:
- Lambda, S3, API Gateway, DynamoDB/RDS
- IAM, VPC basics
- Bedrock, Lex, Connect (preferred but not required)
AI/ML Knowledge
- Familiarity with language model concepts, LLM prompt design, model behaviors, and safe use considerations.
- Practical exposure through academic or project work involving machine learning, NLP, or statistical modeling.
Preferred Skills
- Experience working with LLMs in development environments (e.g., building apps using OpenAI, Bedrock, HuggingFace, or LangChain).
- Prior experience in public-sector or HHS systems (Medicaid, SNAP, TANF, eligibility systems).
- Knowledge of case management, workflow engines, or enterprise-scale data systems.
- Familiarity with modern DevOps tools (GitHub, containerization, CI/CD pipelines).
Professional Skills
- Strong analytical and problem-solving capabilities.
- Excellent communication and documentation skills.
- Ability to work in an iterative, Agile/Scrum environment.
- Self-driven, eager to learn, and comfortable working with minimal supervision.
What We Offer
- Exposure to real-world AI/ML applications in a high-impact government domain.
- Hands-on work with AWS cloud, large-scale data systems, conversational AI, and multi-channel platform engineering.
- Mentorship from senior architects, cloud engineers, and AI specialists.
- Flexible part-time hours to align with academic requirements.
- Pathway to full-time employment based on performance.
- Opportunity to contribute to systems that directly improve citizen engagement, benefit aCcess, and public service delivery across the U.S.
How to Apply
Interested students should submit the following:
- Resume
- Short summary of relevant University coursework and any AI/ML projects
- GitHub or portfolio links (if available, highly preferred)
- Brief cover note explaining interest in AI/ML and cloud-based platform development