LucidWorks Admin
Brooksource
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Job Details
Skills
- SEO
- Collaboration
- Enterprise Search
- Elasticsearch
- Apache Solr
- Search Engineering
- Production Support
- Communication
- Cloud Computing
- Enterprise Software
- Management
- Adobe Experience Manager
- Adobe
- Search Technologies
- Microsoft Certified Professional
- Orchestration
- Artificial Intelligence
- Enterprise Content Management
- Knowledge Management
- Professional Services
- Auditing
- Regulatory Compliance
- Accountability
- Adaptability
Summary
Overview
We are seeking a LucidWorks AI Search Administrator to support and enhance an enterprise search and knowledge management environment within a large-scale professional services organization. This individual will play a key role in maintaining, optimizing, and evolving an AI-enabled search platform that supports internal users across audit, assurance, and professional services functions.
This role is ideal for someone who understands enterprise search technologies, enjoys solving operational and technical challenges, and can bridge support, administration, and emerging AI/search capabilities within a highly visible platform environment.
Responsibilities
Platform Administration & Support
- Administer and support the LucidWorks enterprise search platform
- Monitor search indexing, platform health, and system performance
- Troubleshoot production issues, search relevance concerns, and operational tickets
- Configure and maintain search schemas, crawlers, connectors, and site mappings
- Support KTLO (Keep the Lights On) operational activities and ongoing platform stability
- Coordinate with internal teams and external vendor resources as needed
Search Optimization & Enhancements
- Improve search relevancy and content retrieval experiences
- Assist with implementing enhancements to the search platform and related tooling
- Support AI-enabled search functionality and emerging search technologies
- Help evolve the platform toward a broader "content-as-a-service" knowledge repository model
- Configure and optimize integrations across enterprise content repositories
Collaboration & Advisory
- Work closely with business stakeholders to understand search and content retrieval needs
- Partner with technical teams, product owners, and vendor resources to prioritize work
- Provide operational guidance and recommendations around enterprise search best practices
- Assist in documenting support processes, configurations, and operational procedures
Required Qualifications
- Experience supporting enterprise search technologies such as LucidWorks, Elasticsearch, Solr, or similar platforms
- Understanding of search indexing, relevance tuning, and content retrieval concepts
- Experience troubleshooting production support issues within enterprise applications
- Ability to work in both operational support and enhancement-focused environments
- Strong communication and stakeholder interaction skills
- Experience working within cloud-based or enterprise application ecosystems
Preferred Qualifications
- Direct LucidWorks experience
- Experience with Adobe Experience Manager (AEM) or Adobe Guides
- Exposure to AI-enabled search or conversational search technologies
- Familiarity with MCP/tool orchestration concepts or modern AI search tooling
- Experience supporting enterprise content management or knowledge management platforms
- Background supporting professional services, audit, compliance, or large enterprise environments
Ideal Candidate Profile
- Strong administrator with technical troubleshooting capabilities
- Comfortable operating in a KTLO/support-heavy environment while contributing to future-state improvements
- Solutions-oriented mindset with strong ownership and accountability
- Able to navigate both technical and business-facing conversations
- Collaborative and adaptable within evolving organizational environments
- Dice Id: 10110651
- Position Id: a1Wcv000000aPRJEA2
- Posted 1 hour ago
Company Info
Here at Brooksource, relationships are at the center of everything we do. Since 2000, we have established and maintained long-lasting relationships with our clients and consultants to create an unparalleled experience. Brooksource is a trusted services provider that specializes in delivering Engineering and IT solutions for Fortune 500 organizations through Experience-Driven Staffing, Professional Services, and Elevate, our Workforce Transformation program. As a certified partner for Salesforce, AWS, Microsoft, Google Cloud, and many other technology alliances, we are looking for professionals who want to be on the frontline of the latest trends in the industry.
We offer contract, contract-to-hire, and direct placement consultant opportunities, to provide a career path that can meet anyone's desires. The job search is hard, but you don’t have to do it alone! We know a successful partnership requires a good fit. Your personality, experience, and skill set are all important, contributing factors to that partnership. You can count on us to take the time to understand the type of technical and cultural fit that is right for you. As a Brooksource consultant, you will be provided with a comprehensive benefits plan, competitive compensation, and even paid time off!
Cyber Security Warning: Please be aware that all official Brooksource communications will ONLY come from emails displayed as [name]@brooksource.com. The use of any other domains is NOT an official Brooksource employee and could be fraudulent.
Brooksource provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, national origin, age, sex, citizenship, disability, genetic information, gender, sexual orientation, gender identity, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local laws.
Benefits & Perks:
Brooksource offers competitive medical, dental, vision, Health Savings Account, Dependent Care FSA, and supplemental coverage with plans that can fit each employee’s needs. We offer a 401k plan that includes a company match and is fully vested after you become eligible, paid time off, sick time, and paid company holidays. We also offer an Employee Assistance Program (EAP) that provides services like virtual counseling, financial services, legal services, life coaching, etc.
Pay Disclaimer:
The pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
Partnerships:
- Gold Microsoft Partner – Cloud Platform
- Gold Microsoft Partner – Data Analytics
- Silver Microsoft Partner – Data Platform
- Silver Microsoft Partner – Security
- Silver Microsoft Partner – Application Development
- Silver Microsoft Partner – Data Center
- AWS Partner
- Salesforce Partner
- Salesforce – Authorized Training Provider
- Salesforce Talent Alliance Employer
- Tableau Services Partner
- Snowflake Partner
- Google Cloud Platform (GCP) Services Partner
Awards (Extended):
- Best Places to Work 2022, Charlotte Business Journal, 2022
- Best Places to Work in Jacksonville, Jacksonville Business Journal, 2021
- Best Places to Work in Jacksonville, Jacksonville Business Journal, 2020
- Best Places to Work in Charlotte (#8 Small Business), Charlotte Business Journal, 2019
- 2019 Best Places Work in Kentucky, Kentucky Chamber of Commerce, 2019
- Top Workplaces, Indy Star, 2019
- Best Places to Work in Jacksonville, Jacksonville Business Journal, 2019
- Best & Brightest Companies to Work For in the Nation, Best & Brightest, 2018
- Top Work Places, Indy Star, 2018
- Best Places to Work, Jacksonville Business Journal, 2018
- Best Places to Work, Charlotte Business Journal, 2018
- Best Places to Work in Kentucky (Small/Medium), Kentucky Society for Human Resource Management State Council and the Kentucky Chamber of Commerce, 2018
- Milwaukee’s 2018 Best And Brightest Companies To Work For, Milwaukee's Best and Brightest Place to Work, 2018
- Best Places to Work, Best Places to Work in Kentucky, 2017
- Best Places to Work, Best Places to Work in Kentucky, 2016
- Best Places to Work, Jacksonville Business Journal, 2016
- Top Workplaces, The Indianapolis Star, 2016
- Top Workplaces, Indianapolis Star, 2015
- Best Places to Work, Charlotte Business Journal, 2015
- Best Places to Work Atlanta, Atlanta Business Chronicle, 2014
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