Business Analyst Freight Forwarding (CargoWise One)

Job Title: Business Analyst – Freight Forwarding (CargoWise One)

We are seeking a mid-level Business Analyst with strong Freight Forwarding (FF) and/or U.S. Customs Brokerage experience to support multiple U.S. and Canada–specific integration initiatives. This role focuses on understanding freight operations and translating business flows into effective system integrations.

Key Responsibilities

• Act as a Business Analyst for Freight Forwarding and Customs Brokerage processes, with emphasis on understanding operational nuances and end-to-end freight movement.
• Work extensively with CargoWise One, including system usage, operational support, and integration-related activities.
• Support and analyze integration projects involving API, EDI, and XML data exchanges into CargoWise.
• Interpret how freight data flows across systems and processes, ensuring accuracy and alignment with operational requirements.
• Collaborate with stakeholders on FF process understanding rather than simple data movement.

Required Skills & Experience

• 3–5 years of Business Analyst experience within Freight Forwarding and/or U.S. Customs Brokerage.
• Hands-on experience with CargoWise One (integration, operation, or system usage is mandatory).
• Experience working with EDI integrations (Green Screen experience from prior roles is a plus).
• Strong understanding of freight forwarding workflows and data flow across systems.
• Exposure to API, EDI, and XML-based integrations.