L3 Support Engineer
Hybrid in Jersey City, NJ, US • Posted 15 hours ago • Updated 14 hours ago

Rivago infotech inc
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Job Details
Skills
- L3 Support Engineer
- Banking
- SQL
Summary
Role: Application Support
Location: New York/New Jersey 3 days office.
Duration: Long term Project
Overview
This role provides L3 support for trading and regulatory applications within a banking environment. You will work closely with trading, compliance, risk, and IT teams to operate, troubleshoot, and enhance existing trading systems.
Mandatory Skills
· Strong Linux experience (command line, file operations, shell scripting).
· Hands‑on L3 production support in a financial services or banking environment.
· Working SQL knowledge for querying and analyzing data.
Preferred skills:
· Scripting skills (Python or shell) for automation and operational tasks.
· Experience with job schedulers (cron, Autosys, Control‑M, etc.).
· Familiarity with release and deployment tools (Rundeck, Ansible).
· Good communication and incident management skills.
Key Responsibilities
· Provide L3 support for trading and market data applications during NY hours.
· Troubleshoot production issues, including trading workflow and market data incidents.
· Perform pre‑ and post‑deployment checks.
· Integrate applications with automation, deployment, and monitoring tools.
· Document runbooks, operational procedures, and remediation plans.
· Support server provisioning and configuration (access, service accounts).
· Drive problem resolution and recommend stability improvements.
Preferred Qualities
· Prior banking or trading systems experience.
· Strong ownership, ability to multitask, and willingness to shift priorities.
· Comfortable with cross‑training and collaborating with global teams.
· Hybrid work setup at NY/NJ.
Education
· Bachelor’s degree in Computer Science or related field.
- Dice Id: 91131106
- Position Id: 8897390
- Posted 15 hours ago
Company Info
About Rivago infotech inc
Rivago Infotech Inc has been a leader in IT staffing and Software development for over 5 years and is one of the largest diversity and development firms in the industry. We are known for our high-touch, customer-eccentric approach, offering our clients unmatched quality, responsiveness and flexibility . We are appreciated by our clients for our streamlined execution, highly efficient service and exceptional talent management that go above and beyond traditional staffing services.


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