Senior BA
Location: Coppell, TX. Hybrid (3 days/week @client)
W2 Position
| Name | Required |
| Mortgage Default Servicing | Yes | |
| Business Analysis | Yes | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | |
JD:
Applies analytical skills to clarify and understand business needs and requirements and interprets them into functional specifications.
Responsible for gathering, compiling and synthesizing information regarding system functionality and flow
Act as primary point of contact for the team during development to clarify business requirements, resolve issues, and make recommendations as business impacts arise
Deliver a range of artifacts supporting application functional analysis and design including current and future target state process flows, user stories, functional and technical specifications, dependency maps, and requirements traceability.
Analyzes and decomposes functional specifications into appropriately sized user stories Reviews user stories with stakeholders and obtains approval to proceed
Works with Product Management to refine and prioritize backlog and drive understanding of information and process requirements
Collaborate with developers, product managers, and subject matter experts to communicate the proposed solution vision and analyze tradeoffs between usability and performance needs.
Develop solutions to complex problems, requiring the regular use of ingenuity and creativity, within the larger context of the business needs and objectives
Coordinates defects clarification, triages and coordinates resolution by software engineering team
Practical knowledge of Agile principles and ability to lead SCRUM ceremonies
Works closely with other teams to assist with design, development, testing, and implementation of solutions
Independently applies problem solving skills to investigate and research complex system problems to establish root cause and resolution
Provides production support within their application domain to resolve issues
Provides subject matter expertise and operational support for specified applications and systems
Utilize change control procedures and processes
Determine and translate business requirements into solutions
Define comprehensive requirements for system and process enhancements and changes Document reports and obtain approval
Create and maintain reports and dashboards
Perform testing on processes / applications including test planning, test execution, management of defect remediation, and documentation of test results
Work with colleagues, clients, and vendors to interpret, exchange, and/or document administrative and technical information
Work independently with minimal direct supervision; prioritize multiple objectives and initiatives; and exercise independent judgment to obtain optimal results
5+ years of business analysis experience.
Must have Mortgage industry experience (Servicing and Originations).
Proficiency in defining business problems and proposing solutions. Product, Process, and Industry Knowledge.
Experience on Microsoft VSTS or Jira tools
Expert skills in Microsoft Excel, including the ability to utilize the following functions: V-Lookup, H-Lookup, Concatenating formulas, Conditional formatting, and Pivot Tables
Bachelor's degree in Information Technology, Business or related field a plus.
Excellent interpersonal, verbal, and written communication skills.
Must be proactive and solutions oriented business professional with the ability to interface with all levels of management across business units and functions.
Work significant and/or unique issues where analysis of data requires the evaluation of intangibles Share information willingly when appropriate; recognize confidential information and handle with discretion
Top Skills:
Strong Mortgage experience
Interview customers to analyze, clarify and document, business processes and customer requirements.
Ability to communicate ideas in both technical and user-friendly language.
Ability to collaborate with team members to achieve results.
Solid balance of technical and business-related knowledge
Years of Experience: 7.00 Years of Experience
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