Senior Portfolio Manager

Location: 100% Remote EST hrs.
Ideal Candidate Profile: Seeking a Senior Portfolio Manager who will be responsible for managing and advancing the EICS portfolio against strategic goals. This individual will own portfolio-level tracking and reporting, manage small-to-medium cross-domain projects, and coordinate the CIO and CISO executive briefing schedule. The ideal candidate brings strong program management discipline, exceptional stakeholder communication skills, and the ability to synthesize complex, multi-team activity into clear, executive-ready narratives.
Job Duties & Responsibilities Portfolio Management & Progress Tracking
Maintain a comprehensive portfolio view across all four EICS teams, tracking progress to strategic goals, milestones, and key performance indicators
Establish and operate a consistent portfolio governance rhythm including status reporting, risk identification, and dependency management
Develop and maintain portfolio dashboards and reporting artifacts that provide real-time visibility to the EICS Department Head and senior leadership
Identify portfolio-level risks, issues, and blockers; escalate appropriately and facilitate resolution across teams
Monitor resource utilization and capacity across EICS teams to surface constraints and support prioritization decisions
Lead Sprint Review preparation and facilitation activities, including coordinating demonstrations, curating stakeholder-ready release summaries, capturing accepted and deferred backlog items, and ensuring review outcomes inform portfolio-level planning and roadmap refinement
Project Management Cross-Domain Initiatives
Lead end-to-end project management for small-to-medium efforts that span multiple EICS teams or require coordination with stakeholders outside EICS
Define project scope, objectives, timelines, and success criteria in collaboration with team leads and the Department Head
Develop and maintain project plans, RACI matrices, communication plans, and status reports
Facilitate project kickoffs, working sessions, and retrospectives; drive accountability for action items and decisions
Apply structured project management methodologies (e.g., PMI, Agile, hybrid) appropriate to the size and nature of each initiative
Support the New Product Request (NPR) process by implementing and tracking process enhancements, managing the NPR lifecycle from intake through resolution, and ensuring consistent execution and visibility across stakeholders
CIO & CISO Executive Briefing Coordination
Own and manage the EICS executive briefing schedule for CIO and CISO engagements, ensuring timely preparation and delivery of all materials
Coordinate data collection across EICS teams to compile accomplishments, project updates, portfolio additions, and key metrics ahead of each briefing cycle
Support the draft and refinement process for executive briefing decks, briefing documents, and talking points in alignment with Client's communication standards
Serve as the primary point of coordination between EICS and the offices of the CIO and CISO for scheduling, agenda-setting, and follow-up actions
Track and close out action items and commitments arising from executive briefings
Stakeholder Engagement & Communication
Act as a trusted liaison between the EICS Department Head and internal stakeholders across Technology, Security, Finance, and business divisions
Communicate portfolio status, risks, and outcomes in a clear, consistent, and audience-appropriate manner
Partner with team leads across ITAM HAM, ITAM SAM, Infrastructure Engineering, and Infrastructure Operations to gather inputs and maintain alignment
Support onboarding of new projects into the EICS portfolio, including intake evaluation and prioritization facilitation
Operational Excellence & Continuous Improvement
Identify and recommend improvements to EICS portfolio management processes, tools, and reporting mechanisms
Support the development and maintenance of EICS team operating procedures, governance documentation, and internal knowledge repositories
Assist in the annual planning cycle by consolidating team-level inputs into a cohesive EICS portfolio view
Benchmark EICS portfolio practices against industry standards and recommend enhancements to the Department Head
Required Skills & Experience
7 10 years of experience in portfolio management, program management, or a related discipline within enterprise IT or technology organizations
Demonstrated experience managing cross-functional portfolios that include infrastructure, operations, or security domains
Proven ability to manage multiple concurrent small-to-medium projects from initiation through closure
Experience preparing and coordinating materials for senior executive audiences (CIO, CISO, or equivalent)
Proficiency with portfolio and project management tools (e.g., Jira, Smartsheet, Microsoft Project, ServiceNow PPM, or equivalent)
Advanced proficiency in Microsoft Office 365, particularly PowerPoint and Excel
Strong written and verbal communication skills with ability to synthesize technical content for executive audiences
Experience operating in a matrixed organization and influencing outcomes without direct authority
Preferred Skills & Experience
PMP, PgMP, or equivalent project/program management certification
Familiarity with ITAM, ITSM, or IT infrastructure management concepts and terminology
Knowledge of Agile and hybrid delivery frameworks
Experience supporting CIO or CISO briefing cycles in a large enterprise or higher education environment
Experience with data visualization or reporting tools (e.g., Power BI, Tableau) to build portfolio dashboards
Familiarity with ITIL v4 principles and IT governance frameworks
Background in higher education, non-profit, or similarly mission-driven organizations