Job Description:
Datacenter Field Operations Technician
Location: New Albany, Ohio (Onsite 100%)
Duration: 12+ Months
Coverage Model
Shift-based
Rotating shifts (Days/Nights) with on-call requirements Extended shift capability during surge/ramp periods
Shift & Work Model
Location- on-site at New Albany, Ohio (Eastern Time). Remote work is not available for this role.
Coverage- 247 across three 8-hour shifts. Assignment may include any of: Day
(07:00 15:00 ET) Swing (15:00 23:00 ET) Graveyard (23:00 07:00 ET).
Pattern- 5 days on / 2 days off; 40 hrs/week.
Compensation- Shift differentials apply for Swing and Graveyard shifts per company policy.
On-call- Field Ops technicians may be asked to support emergency response outside scheduled hours on a rotating basis.
We are looking for an experienced Data Center Field Operations Technician with strong hands-on expertise in fiber optics, structured cabling, network hardware installation, and data center operations.
Key Skills Required:
Expert in Fiber Optics & Structured Cabling (Cat6A, OM4, OS2, MPO/MTP)
Fiber Splicing, Termination, OTDR Testing & Connector Inspection
Rack & Stack, Cable Management & Rack Deployment
Network Switches, Routers, Line Cards & Optics Installation
Physical Layer Troubleshooting and Circuit QA/QC Testing
Testing Tools: OTDR, Optical Power Meter, VFL & Cable Certifiers
Break/Fix, Hardware Replacement & ESD Compliance
Ticketing Systems, Asset Management & Safety Procedures
Experience: 5+ years in data center cabling, network hardware installation, or telecommunications.
Preferred: BICSI certification, OSHA 10/30, hyperscale data center experience, and liquid-cooled rack systems (AALC).
Experience
2 5 years of experience in data center cabling, network hardware installation, or telecommunications
Hands-on experience with fiber optic installation and testing in enterprise/hyperscale environments
Experience with large-scale rack deployment projects (50+ racks)
Familiarity with data center environments (hot/cold aisle, raised floor, overhead cable tray)
Experience working with liquid-cooled rack systems (AALC) preferred
Experience with barcode scanning and asset management workflows preferred
Physical Requirements
Ability to lift 50+ lbs repeatedly
Comfortable working at height (personnel lifts, ladders) and in confined spaces, hot aisles, and active electrical environments with appropriate PPE
Ability to work in warm environments (data halls, 75 85 F)
Standing/walking for 10 12 hour shifts
Fine motor skills for connector cleaning and optics handling
Ability to wear required PPE for extended periods
Work Location: In person
