Product Manager - MarTech – DX Marketing

The Opportunity

The Product Manager role will drive the prioritization, planning, and execution of enterprise-scale technology solutions. The candidate is passionate about the marketing process, technical capabilities of AEP, CJA, AJO, and Marketo, and the people that use them.

This person will partner with users, Product Managers, System Analysts, and Development teams to support and deliver technology solutions that provide exceptional user experiences.

What You’ll Do

• Partner with the business to understand current and future needs to deliver high-value technical solutions by improving the user experience and day-to-day efficiency
• Communicate and align with internal partners on plans and launches
• Partner with other teams that own and manage integrated systems
• Facilitate process improvement sessions to synthesize findings and feedback into an informed experience design
• Analyze internal customer feedback, reported issues, product performance, and recommend potential solutions based on analysis

What You Need to Succeed

• 3–5 years of product management experience, including experience launching large-scale technology solutions while supporting organizational change
• Experience and knowledge within the Market-to-Lead process, Marketing Operations, and integration of marketing enterprise systems
• Self-starter who thrives in the face of challenges
• Proven track record to operate effectively with general mentorship on new projects
• Exceptional verbal and written communication skills, including the ability to work with technical and non-technical audiences, as well as communicate effectively to individual contributors, management, and executive leadership
• Experience presenting and advocating programs to internal partners and users
• Strong communication skills with the ability to empower and influence people without authority or a direct reporting relationship
• Excellent negotiation, conflict management, and resolution skills – able to facilitate teams toward successful mitigation of issues
• Bachelor’s degree in Computer Science or related technical field, or relevant work experience; expertise in working with marketing solutions or related functions is highly desirable
• Extensive knowledge of customer master data model concepts and processes for auditing and maintaining data integrity