Manager- iSeries Power Systems

Las Vegas, NV, US • Posted 20 days ago • Updated 20 days ago

Full Time

No Travel Required

On-site

$100,000 - $125,000/yr

RiseIT Solutions

Fitment

Dice Job Match Score™

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Job Details

Skills

iSeries
manager
enterprise

Summary

The primary responsibility of the iSeries Manager is to plan, design, implement, administer and support all iSeries systems.
Leads a team of iSeries Engineers.
Providing support for escalated technical issues.
Interacts with other IT Managers and technical staff to participate in incident management processes as well as communication of service status related to his/her area of responsibility.
Plan, design, implement, lead, and coordinate iSeries system support-related activities.
Provide administrative direction for daily operations.
Ensure proper communication and quick incident resolution, as an IT Crisis Manager
Identify and implement new concepts and technologies to solve business issues.
Supervise and direct day-to-day operations and provide technical support to members of the support teams including training staff on new systems.

Additional Duties & Responsibilities:

Mentor, coach, and lead staff; create work assignments; establish priorities; monitor, review, and supervise completion of assignments on time; develop professional growth opportunities; conduct performance evaluations and initiate corrective actions as well as hiring, termination, training and succession planning processes.
Oversee scheduling, prioritization, and timely completion of service calls, work orders, and projects and coordinate/escalate support issues with other IT support teams.
Provide data and reporting of Key Performance Indicators and trends to IT Department and others as needed.
Ensure adherence to IT systems quality and security standards.
Develop and maintain "Service and Business Level Agreements” to set expectations and measure performance.
Responsible for iSeries security management.
Maintain centralized policy and procedures documentation and process, monitor and facilitate documentation of new changes to policies and procedures.
Coordinate and engage in ongoing professional development activities for the business.
Documentation/Knowledgebase Development:
Assist management team with creating and writing SOPs, Standards and Work Instructions.
Project Management:
Point of contact for project teams.
Identify opportunities for greater efficiency and areas to improve performance, policies, programs and organizational performance.
Operations Support:
Maintenance, design, performance, reporting and administration for iSeries systems.
Communicate effectively with executive staff, department heads, management and team leaders within the department.
Manage prioritization of workload, projects and requests for all iSeries Team Members.
Delegate tasks and projects based on rapidly shifting priorities.
Safety is an essential function of this job.
Consistent and regular attendance is an essential function of this job.
Performs other related duties as assigned.

.
Required Skills & Experience:

21+ years of age.
Proof of authorization/eligibility to work in the United States.
Bachelor's degree preferred or equivalent work experience.
5+ years' experience managing technical teams in a challenging, result-oriented environment.
Solid foundation in iSeries technologies.
Practical knowledge in widely used services and protocols such as DNS, DHCP, and TCP/IP.
Experience supporting multiple iSeries systems in an enterprise level environment.
Hands-on experience with high-availability / replication tools (iTERA, etc.).
General understanding of infrastructure components; LAN/WAN devices, UPS systems, power.
ITIL certification strongly desired.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 91139538
Position Id: 8884495
Posted 20 days ago

Company Info

About RiseIT Solutions

RiseIT® is an unmatched technology service and software development company working to accelerate the growth of your business. Our clients receive client-centric services that elevate businesses through digital solutions that minimize cost while maximizing performance. It’s time to lift your business to unparalleled heights.

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