Epic Ambulatory Analyst

Remote • Posted 4 hours ago • Updated 4 hours ago
Contract W2
12 Months
Occasional Travel Required
Remote
Depends on Experience
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Fitment

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Job Details

Skills

  • Epic
  • Ambulatory
  • Certified/ Certification

Summary

Epic Ambulatory Analyst

12 Months Contract

Remote

Description Information

Job Description:

We are seeking an experienced Epic Application Analyst Level 3 with strong EpicCare Ambulatory expertise to support ongoing system operations in a live healthcare environment.

This role is focused on production support and operational management, including handling ticket queues, resolving user issues, and supporting ambulatory workflows. The ideal candidate will be comfortable working in a fast-paced environment supporting clinicians and operational teams.

  • Managing ticket queues (ServiceNow or similar)
  • Responding to:
    • physician issues
    • clinic workflow problems
    • system defects
  • Prioritizing user requests and system changes
  • Coordinating fixes with:
    • Epic build teams
    • technical teams
  • Supporting:
    • workflow optimization
    • system enhancements
  • Helping users understand:
    • how Epic should function
    • how to fix workflow issues

Requirements:

  • EpicCare Ambulatory Certification (MANDATORY)
  • Strong experience in:
    • production support
    • ticket queue management
    • user-facing troubleshooting
  • Experience working in a live Epic environment
  • Ability to handle high-volume requests independently

Preferred:

  • Experience supporting multiple Epic modules
  • Clinical workflow understanding
  • Experience in large hospital systems

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 91026514
  • Position Id: 8979247
  • Posted 4 hours ago

Company Info

About Career Soft Solutions Inc

Career Soft Solutions is a leading global provider of end-to-end, technology-enabled business solutions, including ERP, SCM, PLM, WMS, CRM, portal, e-commerce, application development, project services, e-learning, training, staffing and global sourcing solutions. Founded in New Jersey, Career Soft Solutions currently serves North America, Asia and wider operations worldwide. Career Soft Solutions enables mid-market enterprises, Fortune 1000 companies to drive business transformation and improve operating performance by adapting and implementing advanced technologies—carried out by proven, cross-industry, multi-platform experts that are dedicated to customer satisfaction. Career Soft Solutions delivers an integrated portfolio of solutions and services reflecting a broad range of technology and business practices.The result is to provide end-to-end comprehensive set of solutions and services that enable clients to focus on driving competitive advantage in their core business.

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