Description We are looking for an IT Systems Support specialist to support a Financial Services environment in San Francisco, California. This Long-term Contract opportunity is ideal for someone with strong hands-on experience managing Microsoft Intune and Microsoft 365 administration in a user-focused desktop support setting. The role will provide technical support for approximately 300 end users while helping maintain a reliable, secure, and efficient workplace technology environment.
Responsibilities:
Administer and optimize Microsoft Intune to support device configuration, policy management, application deployment, and ongoing endpoint operations.
Lead end-to-end rollout activities for Intune initiatives, including planning, deployment execution, validation, and post-implementation support.
Manage core Microsoft 365 administration tasks across services such as Office 365, Azure-related tools, and Active Directory-connected environments.
Deliver desktop and end-user support for a population of roughly 300 employees, resolving hardware, software, and access-related issues in a timely manner.
Troubleshoot Windows-based systems and maintain stable workstation performance across the user environment.
Support remote users while also providing onsite assistance one day each week in the San Francisco, California office.
Document technical procedures, configurations, and support activities to promote consistency and efficient issue resolution.
Collaborate with internal teams to address escalated technical problems and improve overall end-user computing services.
Requirements - Strong hands-on experience administering Microsoft Intune, including large-scale deployments and production rollouts.
- 5+ years of SaaS or enterprise application administration experience.
- Hands-on experience with Microsoft 365, Jira, Miro, RingCentral, Meraki, and IAM platforms.
- Knowledge of APIs, SSO, provisioning workflows, and data migration tools.
- Practical background with Microsoft 365 configuration and administration, including technologies such as Office 365, Active Directory, Intune, and Azure.
- Solid Windows desktop support experience with the ability to troubleshoot and resolve user-facing technical issues effectively.
- Experience supporting end users in a detail-oriented business environment, ideally within a mid-sized organization.
- Ability to work successfully in a primarily remote arrangement with onsite presence one day per week.
- Working knowledge of networking concepts is beneficial but not required.
- Exposure to financial services or similarly structured corporate environments is a plus.
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Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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