Your OpportunityAt Schwab, you're empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us challenge the status quo and transform the finance industry together. We believe in the importance of in-office collaboration and fully intend for the selected candidate for this role to work on site in the specified location(s).
You'll support the reliability and performance of Schwab.com and mobile platforms by monitoring critical systems, resolving incidents, automating processes, and improving CI/CD and infrastructure capabilities. Working across technical, agile, infrastructure, and vendor teams, you'll troubleshoot complex issues, perform root cause analysis, and drive solutions that strengthen availability and resiliency. You'll also help improve team capabilities through documentation, knowledge sharing, and continuous improvement.
Responsibilities will include:- Provide guidance and support for performance, availability, CI/CD, automation, and monitoring/alerting for the Schwab.com/ Mobile SAVE team.
- Work with technical and agile teams to prioritize backlog work and incidents
- Where possible, lead and train others within the team to increase team capabilities and capacity
- Automate deployment, infrastructure and monitoring tools and systems
- Enhance, maintain and support various platforms including .Net, Java, Linux and Windows
- Support disaster recovery planning and testing
- Develop and improve documentation, diagrams, processes and technology
- Identify opportunities to improve telemetry, monitoring and increase application reliability
- Document processes using a knowledge base repository.
- Work through root cause analysis and develop remediation plans to improve reliability
- Drive resolution of issues/ completion of work and provide updates to stakeholders as needed
- Other duties as assigned
What you haveRequired qualifications- 3+ years of systems support, scripting, or development experience in an enterprise environment
- Experience supporting Windows and/or Linux environments
- Strong problem-solving, communication, and collaboration skills
- Ability to troubleshoot issues and drive solutions that improve system reliability
Preferred qualifications- Bachelor's degree in computer science or a related discipline, or equivalent experience
- Experience with .NET, Java, automation, monitoring, CI/CD, or DevOps practices
- Experience with enterprise batch scheduling tools
- Demonstrated continuous learning and process improvement mindset
In addition to the salary range, this role is eligible for bonus or incentive opportunities.
