Senior AI Architect
Location: NC (Remote)
Job Description
We are seeking a Sernior AI Architect with Generative AI, NLP & AI Security to lead the design and deployment of next-generation AI platforms powering intelligent customer experiences. This role will drive innovation across LLM-based conversational AI, agent assist systems, autonomous CX workflows, and secure AI governance frameworks, enabling scalable, secure, and human-like interactions across global enterprises.
You will play a critical role in shaping the future of AI-driven contact center platforms by combining Generative AI, GraphRAG, RLHF, multi-agent systems, AI security frameworks, and vector intelligence platforms to deliver highly personalized, context-aware, and trustworthy customer interactions.
Required Qualifications-
- 15+ years of experience in AI/ML, NLP, distributed systems, or enterprise AI architecture with 5+ years working with Generative AI and LLM-based systems
- Strong expertise in: GraphRAG architectures (not just RAG), RLHF and alignment systems, Multi-agent AI systems, Distributed training and inference, AI security, governance, and threat detection frameworks.
- Candidate must have experience on Tools & Framework - Orca, Lakera, OWASP, YARA, MITRE ATT&CK, Weaviate
- Proven experience building production-grade AI platforms at scale
- Strong programming skills in Python, Scala, or Java
- Experience with PyTorch, TensorFlow, Hugging Face Transformers, LangChain, or similar AI orchestration frameworks.
Disclaimer: i-Link Solutions Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. We especially invite women, minorities, veterans, and individuals with disabilities to apply. EEO/AA/M/F/Vet/Disability.
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