Sapiens Policy Technical Lead
A3N consulting Llc
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Job Details
Skills
- Sapiens Policy
- L2 production support
- (P&C)
- Billing and Claims
- IT Management
- Data Flow
- Requirements Elicitation
Summary
Job Title: Sapiens Policy Technical Lead
Job Type: Contract
Work Location: Remote
Job Summary:
- Seeking a Senior Specialist 7 to 11 years of experience with strong expertise in Sapiens Policy (P&C) to manage production support activities
Job Description:
- The role involves handling production tickets troubleshooting and resolving complex issues and ensuring system stability and performance.
- The candidate will collaborate with cross functional teams to support integrations across Policy Billing and Claims modules implement enhancements and drive continuous improvements
- Additionally, the role requires adherence to best practices proactive monitoring and ensuring high-quality support for the Sapiens Full Suite environment
Roles and Responsibilities:
- Requirements elicitation analysis and documentation
- Provide L2 production support for Sapiens Policy (P&C) modules ensuring timely resolution of incidents and service requests
- Troubleshoot and resolve complex production issues ensuring system stability and minimal downtime
- Collaborate with business analysts and stakeholders to understand issues and support process improvements
- Coordinate with Billing and Claims teams to ensure seamless integration and smooth data flow across modules
- Conduct impact analysis system testing and support deployment activities for fixes and enhancements
- Monitor system performance proactively and implement corrective and preventive measures
- Manage and prioritize production tickets ensuring adherence to SLAs and quality standards
- Document resolution steps technical configurations and knowledge artifacts for future reference
- Support continuous improvement initiatives to enhance system performance and operational efficiency
- Mentor junior team members and guide them on troubleshooting approaches and Sapiens best practices
- Dice Id: 91172317
- Position Id: 9009544
- Posted 7 hours ago
Company Info
About A3N consulting Llc
A3N Consulting LLC is a progressive and innovation-driven global consulting firm, founded by passionate entrepreneurs with a vision to redefine how organizations hire, manage, and develop talent. We deliver end-to-end workforce and consulting solutions that help organizations scale efficiently while empowering professionals to achieve sustainable career success.
Our strength lies in our team of highly skilled, domain-expert recruiters, who consistently deliver top-tier talent with one of the fastest turnaround times (TAT) in the industry — ensuring quality, agility, and precision in every engagement.
With a growing international presence across India, the UK, Dubai, Singapore, Malaysia, and the USA, A3N Consulting continues to expand its footprint as a trusted global partner in workforce transformation.
Our vision is to empower organizations with innovative, reliable, and growth-driven workforce solutions that not only meet hiring needs but also strengthen organizational capability, culture, and long-term success.
At A3N Consulting, we go beyond recruitment — we build partnerships, shape careers, and drive transformation through strategic consulting and service excellence.
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