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Twilio Flex Developer / Engineer

Remote • Posted 7 days ago • Updated 7 days ago

Contract W2

Contract Independent

Contract Corp To Corp

12 Months

No Travel Required

Remote

Depends on Experience

United Technology

Fitment

Dice Job Match Score™

👾 Reticulating splines...

Job Details

Skills

twiio

Summary

Role Overview

We are looking for a hands-on Twilio Flex Developer to design, customize, and implement cloud-based contact center solutions using Twilio Flex. The ideal candidate will have strong experience in CPaaS, contact center workflows, and real-time communication integrations.

Key Responsibilities

Design and implement Twilio Flex contact center solutions
Customize Flex UI using React.js and Twilio Flex Plugins
Develop and integrate APIs using Node.js / Python
Configure TaskRouter workflows, queues, and routing logic
Implement voice, SMS, chat, and omnichannel capabilities
Integrate Flex with CRM systems (Salesforce, Zendesk, etc.)
Work on IVR flows using Twilio Studio / Functions
Ensure scalability, performance, and security of solutions
Troubleshoot production issues and optimize call flows

Required Skills

Strong experience with Twilio Flex platform
Hands-on with TaskRouter, Twilio Studio, Twilio Functions
Proficiency in JavaScript, Node.js, React.js
Experience with REST APIs and webhook integrations
Knowledge of IVR, call flows, routing strategies
Familiarity with AWS / Azure cloud environments
Experience with Git, CI/CD pipelines

Nice to Have

Experience with contact center platforms (Genesys, NICE CXone, Amazon Connect)
Knowledge of voice bots (Dialogflow, Lex)
Understanding of CCaaS metrics (AHT, FCR, CSAT)
Experience with WebRTC and SIP integrations

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 91165420
Position Id: 254-38949-
Posted 7 days ago

Company Info

About United Technology

At United Technology, we specialize in connecting businesses with exceptional tech talent that drives innovation and accelerates growth. With an extensive network of highly skilled professionals in fields such as software development, cybersecurity, data science, cloud computing, and IT infrastructure, we match the right individuals to the right opportunity.

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Contract, Third Party

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