Overview
On Site
Accepts corp to corp applications
Contract - W2
Skills
Business Systems
Provisioning
Continuous Integration
Continuous Improvement
Reporting
Change Control
Impact Analysis
Regulatory Compliance
ITIL
Configuration Management Database
Auditing
Configuration Management
Tripwire
NERC
IT Service Management
ServiceNow
Job Details
Title: Business Systems/Configuration Analyst
Location: Miami, FL (Onsite)
Duration: 12 Months
Job Responsibilities
- Responsible for executing day-to-day operational activities supporting the provisioning, monitoring and decommission processes required to develop and maintain configuration baselines.
- Ensures that all CIs baseline changes comply internal and external regulatory controls, according to their classification.
- Investigates potential unauthorized deviations to CI baselines.
- Works with Subject Matter Experts to resolve the non-authorized CI baseline changes.
- Expected to identify and participate in continuous improvement opportunities to fine-tune related processes.
- Collects and analyses data to support defined metrics, and report on the effectiveness of IT configuration management processes.
- Functions as the technical liaison with change control processes and authority to support impact analysis of change execution.
- Works with the Asset Manager to support CMDB (Configuration Management Database) processes, work instructions and activities in compliance with ITIL framework.
- Works with the Asset Manager to support the accuracy of Configuration Items (CIs) in the Configuration Management Database (CMDB), including regular audits of the Configuration Items to ensure that all records and relationships are complete and up to date.
Required Qualifications
- High School Grad / GED
- Bachelor's or Equivalent Experience
- Experience: 3+ years
Preferred experience:
- Experience working with a Configuration Management tool such as Tripwire Enterprise Console and the White List Profiler is preferred.
- Prior knowledge of NERC CIP-010 Requirements is a plus
- Prior knowledge working with an ITSM tool, such as ServiceNow or ChangeGear, is a plus.
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