Genesis10 is currently seeking an Application Production Support - Hybrid for a contract position with a Global Financial Institution located in Plano, TX. This is a 12+ month contract opportunity. This role is focused on providing Level 2 production support for banking applications within a batch-oriented and data-driven environment. The successful candidate will be responsible for monitoring batch jobs, troubleshooting failures, managing incidents, and collaborating with various stakeholders to resolve issues. This position requires participation in shift rotations, including weekend and holiday work.
Responsibilities: - Monitor and resolve batch job failures and data load issues within defined SLAs
- Analyze application logs, server logs, and database logs to identify root causes of issues
- Address job failures, manage incidents and problems, and work with stakeholders to resolve issues
- Document resolutions and processes accordingly
Requirements: - Strong experience in Level 2 production application support, preferably in batch-oriented and data-driven environments
- Hands-on troubleshooting skills with Shell scripting, Hive scripts, SQL (Oracle/relational databases), and Informatica workflows
- Familiarity with job scheduling tools such as Autosys or an equivalent
- Working knowledge of Linux/Unix operating systems
- Understanding of database concepts, data pipelines, and ETL processes
- Primary Skill: UNIX/SHELL SCRIPTS
- Secondary Skill: Oracle SQL / PLSQL
- Able to work a hybrid schedule with a minimum of 3 days per week onsite
Desired skills: - Familiarity with tools such as Dynatrace, Splunk, and Cutover
Pay range: $48.85 - $56.85 per hour
Only candidates available and ready to work directly as Genesis10 employees will be considered for this position. If you have the described qualifications and are interested in this exciting opportunity, please apply! Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals.
For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10: - Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years.
- The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years.
- Access to an experienced, caring recruiting team (more than 7 years of experience, on average.)
- Behavioral Health Platform
- Medical, Dental, Vision
- Health Savings Account
- Voluntary Hospital Indemnity (Critical Illness & Accident)
- Voluntary Term Life Insurance
- 401K
- Sick Pay (for applicable states/municipalities)
- Commuter Benefits (Dallas, NYC, SF, and Illinois)
For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website.
Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.