Salesforce CRM/SAP Analyst (Remote) (No Corp to Corp or H-1B)

Please note that work schedule for this position is 8 am - 5pm EST and is fully Remote. No Corp to Corp or H-1B.

JOB DESCRIPTION:

• Bachelor’s degree in Information Systems, Business, or a related field; Master’s degree preferred
• Salesforce Sales and Cloud and PRM certifications are highly desirable.
• SAP Experience preferred
• 7+ years of experience working with Salesforce, including significant experience in Salesforce Sales Cloud and PRM.
• Proven experience in conducting functional assessments, designing business blueprints, and process flow mapping within Salesforce Sales Cloud and PRM.
• Strong experience in gathering and analyzing business requirements and translating them into technical specifications for Salesforce Lightning.
• Expertise in Salesforce Sales Cloud and PRM and configuration of CRM functionalities to meet complex business needs.
• Ability to work in a dynamic, project-based environment with tight deadlines.

• Assessment and Analysis
• Conduct detailed assessments of the current Sales Cloud environment, identifying areas for optimization or enhancement.
• Lead the evaluation of business processes and map them to Salesforce functionalities, ensuring alignment with organizational objectives.
• Functional Design and Documentation
• Develop comprehensive business blueprints that outline functional solutions aligned with client requirements.
• Create process flow diagrams and flow mappings to define system integrations and streamline processes within Salesforce Sales Cloud and PRM.
• Translate business requirements into functional designs, including user stories and technical specifications to meet project goals.
• Collaboration and Stakeholder Engagement
• Collaborate with business stakeholders, SMEs, and cross-functional teams to gather and document business requirements.
• Work closely with technical teams to ensure the functional design is feasible and scalable in the Salesforce Sales Cloud and PRM environment.
• Project Leadership and Delivery
• Lead functional design efforts in Salesforce Sales Cloud and PRM implementation projects, ensuring all deliverables are met within the defined scope, timeline, and budget.
• Provide expertise on Salesforce best practices to enhance system performance and deliver successful business outcomes.
• Oversee testing efforts, including functional testing and User Acceptance Testing (UAT), to ensure the solutions meet business requirements.
• Continuous Improvement:
• Monitor the effectiveness of the implemented Salesforce solution and recommend improvements for system efficiency.
• Stay updated with the latest Salesforce Sales Cloud and PRM developments and suggest potential enhancements to the platform.