Job Description - Lead or support the implementation, configuration, and customization of Netcracker BSS/OSS platforms - Collaborate with business and technical stakeholders to gather, analyze, and document requirements - Translate business needs into functional and technical solution designs - Configure Netcracker modules (e.g., Billing, CRM, Order Management, Catalog, Mediation) - Support system integration with upstream and downstream applications - Participate in testing activities (SIT, UAT), defect resolution, and release planning - Provide production support, troubleshooting, and performance optimization - Contribute to solution documentation, best practices, and knowledge transfer - Mentor junior consultants as needed and support delivery governance
Qualifications Required: - 4+ years of experience working with Netcracker BSS/OSS platforms - Strong understanding of telecommunications business processes (order-to-cash, trouble-to-resolve, etc.) - Hands-on experience with one or more Netcracker modules (Billing, CRM, OM, Product Catalog, Mediation) - Experience working in client-facing consulting or delivery roles - Solid understanding of system integrations, APIs, and data flows - Familiarity with Agile / SAFe delivery methodologies - Strong analytical, communication, and stakeholder management skills - Authorized to work in the United States without sponsorship Desired: - Experience with large Tier 1 telecom providers - Netcracker certifications - Exposure to cloud-based deployments and microservices architecture - SQL, Unix/Linux, or scripting experience - Experience supporting large transformation or modernization programs
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