Senior Integrated Eligibility Systems Trainer (Onsite)

Job Title: Senior Integrated Eligibility Systems Trainer (Onsite) 

Location: Washington, DC 

Duration: 06 Months+ with possible extension 

Job Description: 

The client is looking for a Senior Integrated Eligibility Systems Trainer who will be responsible for designing, developing, and delivering training for the Integrated Eligibility system supporting Medical, SNAP and Cash programs. The incumbent will collaborate with other team members and Organizational Change Management leadership to deliver training and develop and maintain training materials and training schedules. The incumbent will become an integral part of the client Team, building relationships with frontline staff and their leadership.  

The core duties associated with the role are as follows: 

• Analyze, design, develop, and test industry-standard training materials in support of on-going continuing improvement and new releases. 

• Provide hands-on support for front-line worker and their supervisors. 

• Deliver quality training with measurable outcomes. 

• Conduct post-training assessments, including observation. Assist in establishing support tickets to identify training and support needs. 

• Mentor other eligibility Trainers in the best practices for adult learning. 

• Adaptable 

• Analytical 

• Goal-Orientated/Driven/Self-Starter 

Skills: 

·         Bachelor’s degree in IT or related field or equivalent experience -Required - - 

·         Experience in Information Tech Project management and analytical skills on a mid-large scale IT project with a particular focus on the Change Mgmt. -Required -11 -Years 

·         Experience presenting information and/or delivering Instructor Lead Training. -Required -10 -Years 

·         Professional with wide variety of technology and software including Word, Excel, Access, PowerPoint Outlook, Acrobat, Skype for Business, Visio, SNAG -Required -8 -Years 

·         Expert knowledge of the principles and practices of adult learning. -Required -10 -Years 

·         Advance knowledge of instructional methods and training techniques. -Required -10 -Years 

·         Ability to facilitate training sessions. -Required -10 -Years 

·         Ability to evaluate the effectiveness of training techniques. -Required -8 -Years 

·         Ability to communicate information and ideas clearly verbally and in writing based on the needs of the audience. -Required -10 -Years 

·         Ability to manage multiple & competing priorities w/ short deadlines. Uses judgement & critical thinking to interpret, prioritize & follow policy -Required -6 -Years 

·         Experience training the IBM Curam CGISS and HCR modules. -Highly desired -2 -Years 

·         Experience training integrated eligibility systems to frontline workers. -Required -2 -Years