Job#: 3055501 Job Description: ServiceNow Developer
Location: Charlotte, North Carolina (On-site)
Role Overview
An experienced, senior-level ServiceNow developer is sought to implement and maintain ServiceNow's Third Party Risk Management (TPRM) module as part of an enterprise ServiceNow platform. This job is responsible for understanding the out-of-the-box configuration, industry best practices, and ServiceNow's capabilities to extend and integrate with supporting solutions. Job expectations include coordinating with the Product Owner and platform Architects to deliver compliant business value within an established Software Development Life Cycle (SDLC) and change management frameworks.
Key Responsibilities
- Design, configure, and maintain ServiceNow applications, workflows, integrations, and user interfaces.
- Implement solutions utilizing ServiceNow platform capabilities, including custom applications, APIs, business rules, flows, and catalog items.
- Collaborate with stakeholders to translate business requirements into technical solutions aligned with enterprise architecture standards.
- Participate in all phases of the SDLC, including requirements analysis, design, development, testing, deployment, and production support.
- Support release management activities and ensure successful deployment through established governance, change control, and DevOps practices.
- Develop and maintain integrations with internal and external systems using REST, SOAP, and other enterprise integration technologies.
- Ensure solutions meet security, audit, compliance, and regulatory requirements.
- Provide technical troubleshooting, root cause analysis, and ongoing platform enhancements.
Required Qualifications
- ServiceNow Certified Application Developer (CAD) certification.
- 3-5+ years of experience developing and supporting ServiceNow applications and platform capabilities.
- Experience configuring ServiceNow Workspaces, Flows, ACLs, Script Includes, Business Rules, UI Actions/Pages, Forms, Playbooks, Portals, and/or Reports.
- Proficiency with JavaScript, ServiceNow scripting, APIs, integrations, and workflow automation.
- Experience designing, configuring, and developing integrations with the ServiceNow platform, including connectors and Scripted REST APIs.
- Strong understanding of SDLC methodologies, release management, testing, and deployment practices leveraging Agile methodology.
- Strong analytical and problem-solving skills.
- Effective communication and stakeholder management.
- Attention to detail and commitment to quality.
- Ability to balance innovation with regulatory and operational requirements.
Preferred Qualifications
- Additional ServiceNow certifications (System Administrator/CSA, or Implementation Specialist/CIS).
- Experience working within large enterprise environments, preferably in the financial services or other highly regulated industries.
- Experience supporting risk, compliance, governance, or enterprise service management initiatives.
- Familiarity with regulatory, audit, and cybersecurity requirements common within financial institutions.
Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
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Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.
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