Contract Analyst

Position Summary

We are looking for a detail-oriented and collaborative Contract Analyst to join our Sales Operations team. In this role, you will support the end-to-end contract lifecycle, including reviewing, redlining, and finalizing agreements in collaboration with the legal and business teams. This role ensures that all contracts meet company standards and mitigate risk while enabling business objectives.

The ideal candidate has a strong understanding of contract management, experience working closely with a legal team and doing contract redlines, excellent attention to detail, and a proactive, customer-focused mindset.

Key Responsibilities

• Review, draft, and redline a variety of contracts, including but not limited to NDAs, MSAs, SOWs, vendor agreements, and commercial sales agreements.
• Partner closely with legal counsel to ensure compliance with applicable laws and internal policies.
• Collaborate with business stakeholders (e.g., sales, procurement, finance, operations) to understand business needs and incorporate terms accordingly.
• Track and manage contract versions throughout the negotiation process, ensuring timely approvals and signatures.
• Maintain contract records in the contract management system and support reporting and audit requirements.
• Identify and escalate risk areas and propose alternative language or solutions.
• Support process improvements to increase contract efficiency and reduce cycle times.

Contract Management & Support

• Manage the end-to-end contract lifecycle for Sales, including drafting, reviewing, redlining, and tracking agreements (MSAs, Order Forms, Amendments, and other sales-related contracts).
• Coordinate with Legal to ensure contract terms comply with corporate policies and risk guidelines.
• Facilitate internal reviews and approvals of contract terms, and support communication between Sales, Legal, Finance, and other stakeholders.
• Track contract status, manage version control, and ensure timely execution and recordkeeping.
• Support contract data entry and management in CRM (e.g. Salesforce) and/or CLM (Contract Lifecycle Management) systems.
• Monitor contract compliance, renewal dates, and obligations.
• Sales Operations & Deal Support
• Serve as a key resource for Sales teams on contract process, policies, and best practices.
• Provide operational support to help Sales close deals efficiently while maintaining compliance and risk standards.
• Contribute to improvements in contract templates, playbooks, and processes to drive consistency and scalability.
• Assist with reporting and analysis on contract volume, cycle times, and related metrics.
• Cross-Functional Collaboration & Process Improvement
• Collaborate with Legal, Sales, Security and other teams to improve the end-to-end quote-to-cash process.
• Identify and implement process improvements to streamline contract workflows and reduce deal cycle times.
• Develop and maintain process documentation and training materials for Sales and internal stakeholders.

Qualifications:

• 2-4+ years of experience in Contract Management, Sales Operations, Deal Desk, Legal Operations, or a related field.
• Experience reviewing and redlining commercial contracts; familiarity with standard contract terms and concepts.
• Strong attention to detail and organizational skills.
• Excellent communication and stakeholder management skills.
• Familiarity with CRM (Salesforce preferred) and/or CLM tools (Ironclad, DocuSign CLM, Conga, etc.).
• Ability to manage multiple priorities in a fast-paced, deadline-driven environment.
• Proactive, solutions-oriented mindset with a strong sense of ownership.

Preferred Attributes:

• Experience working with Sales teams in a B2B SaaS or subscription-based environment.
• Familiarity with pricing models, discounting, and quote-to-cash processes.
• Understanding of compliance requirements and risk considerations in sales contracts.