SD-WAN-Viptela

ROLE : SD-WAN-Viptela

DURATION: 12+

The Main Responsibilities

• Able to independently complete discovery, customer requirement, and coordination with Sales engineering to complete the SDWAN design solution/configuration.
• Programing language related to automation experience will be a plus.
• Directly engage customer, customer engineering team, and other customer 3rd parties to successfully design and deploy SDWAN solution and follow up with any change request and troubleshooting as needed.
• Proficiently process orders according to service level agreements (SLAs), M&P's, On-Time Performance objectives and quality standards.
• Update all systems and databases with careful attention to detail.
• Provide accurate and consistent internal and external customer communication during established intervals using phone, email.
• Develop and maintain close working relationships with key stakeholders to understand evolving issues and requirements, understand upstream and downstream implications and dependencies, ensuring key solutions are executed and properly coordinated.
• Maintain a commitment to safe practices and hold others equally accountable.
• Complete designated amount of work in a specified timeframe with a high degree of quality.
• Efficiently and accurately work with multiple types of information and/or perform multiple tasks simultaneously.

Minimum Qualifications:
Associates degree or equivalent education and relevant experience.
2+ years of related experience or equivalent.
May require technical certification.
Knowledge of Wide Area Network (WAN) and Local Area Network (LAN) Topologies
Understanding and ability to interpret Circuit Designs
Basic+ level of understanding circuits: DS1, DS3, Optical, Ethernet, and DWDM
Intermediate experience with Network Hardware including Routers, Switches, Wireless Access Points
Intermediate experience working with Internet and Private Network Solutions
Intermediate experience configuring Customer Provided Equipment (CPE) Routers and Switches
Intermediate experience working with Voice over Internet Protocol (VOIP) Equipment or Solutions
Intermediate experience configuring CPE Routers and Switches