Service Desk Manager

iQuasar LLC is seeking to fill out a Service Desk Manager in Alexandria, Virginia. At iQuasar, we strive to provide the next generation of cutting-edge technologies. Our growth means exciting career opportunities for talented professionals in engineering, software development, and other key areas. We offer competitive compensation and benefits including Health, Vision, and Dental Insurance, a matching 401k plan, and other benefits given below, excellent training, and a vibrant working environment. Our employees are exceptional, giving us a competitive advantage by innovating solutions with a strong sense of mission and integrity. 

One of our clients'' needs a Service Desk Manager in Alexandria, Virginia. for a long term contract position.

• Title: Service Desk Manager
• Location:  Alexandria, Virginia
• Position Type: Full Time Long term contract
• Work Status: US Citizen
  

FUNCTIONAL RESPONSIBILITY: 

• Responsible for overall project management of complex, multi-task IT contracts.
• Plans, organizes and manages groups of employees engaged in various technical duties.
• Provides administrative and technical direction to personnel; has the corporate authority to recruit, hire, terminate personnel and commit corporate resources; coordinates approved task order;
• Establishes improved procedures and controls, where necessary,
• To ensure that all services meet schedule and/or production;
• Provides the customer representatives the status and activities of personnel covered under contract;
• Responds to administrative or technical requests from the customer representative; and ensures continuous evaluation and control measures.
  

MINIMUM/GENERAL EXPERIENCE: 

• Holds ITIL Certification.
• May hold 1 or more Help Desk Institute (HDI) certifications.
•  HDI Support Center Manager is preferred.
• Demonstrate five (5) years successful leadership or equivalent experience.

MINIMUM EDUCATION: 

• BA/BS in Computer Science, Engineering, Mathematics, Business, Management, or equivalent

If you are interested in this position, please send me a copy of your latest resume at  with the information requested below: Also, please let me know what time/number is best to call to discuss this great opportunity. In case you are not interested in this position, or this is not a right fit for you, please feel free to share this opportunity with your friends/networks or anyone you know who may be interested in this position. Thank you!

• Availability to speak with me.
• Updated resume 
• Best Rates
• Contact #

Please don’t hesitate to contact me with any question (s) you may have. All employment is decided on the basis of qualifications, merit, and business need.

Regards,

Meryl Nabi
Recruitment Specialist
iQuasar LLC
Cleared Recruitment | Proposal Development | Technology

Direct:  
Office: , Ext: 568

IQuasar LLC is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion/belief, national, social, or ethnic origin, disability, gender/gender identity, marital/partnership status, pregnancy, medical history or genetic information, family or parental status, or any other status protected by federal and state regulations.