Strong support/implementation experience in SAP CRM · Order creation through CRM, Service Issue and Credit/Debit/ Return · Very good understanding of CRM and Sales & Distribution integration · Integration to other systems like Gateway, BW, SMTP · Experience in designing and developing (good to have) · Ability to learn on the fly and comprehend how application code interacts with database layers, interfaces and ability to consult with various application development teams · Exceptional trouble-shooting skills and ability to research analyze and provide solutions for complex functional and technical issues · Expert in designing and configuration of complex pricing scenarios using Standard · Expert in configuring, implementing and testing of SAP CRM product · Should have knowledge of SD · Able to understand ABAP syntax and to do basic debugging · Functional spec creation, Test scripts preparation, usage of test tools like Worksoft, ALM, valgenesis, ServiceNow, SharePoint etc. · Experience in systems integration of SAP to non-SAP systems (EDI, Middleware tools, APIGEE/Google Cloud Platform, SDFC etc.) · Experience with working on various integrations to SAP such as IDocs, EDI (850, 855, 810 ,832, 844, 856,867,940, 945)., ALE/RFC · Knowledge in ABAP debugging is a plus.
Other Required Skills (limit to 3) · Bachelor’s Degree in related field or equivalent work experience preferred. · At least 7 - 10 years working experience with SAP CRM. · Strong verbal and written communication skills · Good with Microsoft office applications · Good Team management skills · Planning and Organizing skills
Role Descriptions: Strong support/implementation experience in SAP CRMoOrder creation through CRM| Service Issue and Credit/Debit/ ReturnoVery good understanding of CRM and Sales & Distribution integrationoIntegration to other systems like Gateway| BW| SMTPExperience in designing and developing (good to have)Ability to learn on the fly and comprehend how application code interacts with database layers| interfaces and ability to consult with various application development teamsExceptional trouble-shooting skills and ability to research analyze and provide solutions for complex functional and technical issues
Essential Skills: Strong support/implementation experience in SAP CRMoOrder creation through CRM| Service Issue and Credit/Debit/ ReturnoVery good understanding of CRM and Sales & Distribution integrationoIntegration to other systems like Gateway| BW| SMTPExperience in designing and developing (good to have)Ability to learn on the fly and comprehend how application code interacts with database layers| interfaces and ability to consult with various application development teamsExceptional trouble-shooting skills and ability to research analyze and provide solutions for complex functional and technical issues
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