Job Summary:
● Produce and maintain comprehensive documentation including user guides, manuals, API docs, release notes, and knowledge-base articles for internal and external partners.
● Work at the intersection of business communication and API-driven ecosystems, translating complex technical concepts into clear, actionable content.
● Partner with Product Owners, IT, and Compliance teams to document use cases and value streams across the open finance and open banking landscape.
● Create and manage API documentation using tools such as Swagger/OpenAPI, Postman, and Confluence, with strong proficiency in JSON and YAML.
● Support roadmap development by collaborating with business stakeholders to align documentation strategy with product direction.
● Drive stakeholder engagement by communicating the business value of open banking capabilities to both technical and non-technical audiences.
● Ensure documentation accuracy, consistency, and compliance across all deliverables in line with regulatory and partner requirements.
● 7+ years of experience in technical writing within fintech, banking, or an API-driven product environment, technical teams and business stakeholders in an agile environment.
Required Skills:
● Produce and maintain comprehensive documentation including user guides, manuals, API docs, release notes, and knowledge-base articles for internal and external partners.
● Work at the intersection of business communication and API-driven ecosystems, translating complex technical concepts into clear, actionable content.
● Partner with Product Owners, IT, and Compliance teams to document use cases and value streams across the open finance and open banking landscape.
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