Senior Automation General Manager

What we need
Symbotic is seekingaSenior AutomationGeneral Manager to lead operations at one of our most complex customer distribution center sites. In this roleyou\'lldrive operational excellence at scale, build and deepen strategic customer partnerships, and develop a high-performing leadership team.We\'relooking for a seasoned operator who sets the tone from the front ? someone who holds the organization accountable, communicates with clarity, and hasa track recordof delivering best-in-class results in high-stakes environments.

What we do
The Senior General Manager is part of the site operations team, which is part of the Customer Operations organization. The Customer Operations organizationis responsible forleading the day-to-day operations ofSymbotic\'srobotic material handling system. The Customer Operations organization drives operational excellence by engaging and partnering with our onsite customers to drive best-in-class quality, safety, and system performance.

Whatyou\'lldo

• Oversee,leadandoptimizeday-to-day automation operations and production management at the customer site.

• Leadand conduct performance assessments, analyze root causes, and implement corrective actions.

• Own the site operating plan and customer financial commitments and lead the team in executing against them.

• Monitor,report, and driveoperational performance to customers and internal cross-functional stakeholders, translating data into strategic decisions.

• Ensurehigh levelsof customer satisfaction bymaintainingquality standards and resolving issues promptly.

• Lead, mentor, and develop the site operations team by fostering a collaborative environment that encourages growth and continuous improvement.

• Champion a culture of safety, quality, and operational discipline across the site.

• Ensure full compliance with safety regulations, LOTO protocols, and company policies.

• Drive and supportteam development through coaching, training, and hands-on leadership.

Whatyou\'llneed

• Bachelor\'s degree in Logistics, Supply Chain, Manufacturing, Industrial Automation, or Business Administration ? or equivalent work experience;Master\'sdegree preferred.

• Minimum of10 years of functional management and direct supervisory experience.

• Minimum of7 years of senior leadership within a large-scale operations environment.

• Demonstrated experience managing complex customer relationships at an executive level.

• Experience inlogistics, material management, inventory control, or manufacturing operations.

• Deep understanding of operational metrics, P&L management, and performance optimization.

• Proven ability to lead organizational change and scale process improvements across a site or region.

• Budget ownership andfinancial managementexperience at a site or multi-site level.

• Flexibility for overtime and travel as needed.

Our Environment

• Travel up to 10?15% ongoing; up to 60% during onboarding and training. Valid driver\'slicense required.

• Employees areresponsiblefor managingtheir own expenses via personal credit card, reimbursed bi-weekly.

• Physicaldemands include: climbingsteep stairs, working at heights up to 45 feet,and operating withinspaces as narrow as 24inches.

• Must be able to stand and walk for up to 10?12 hours; liftup to50 lbs andmove items up to80 lbs.

• Work occurs in temperature-controlled environments that may range from 32F to 105F.

• Routinely required to climb, balance, stoop, kneel, crouch, crawl, push, pull, grip, and perform repetitivemovements.

• Full compliance with all safetyprotocols required, including LOTO and fall protection.