Business Analyst - Healthcare with ETQ CAPA Experience

Job Title: Business Analyst - Healthcare with ETQ CAPA Experience

Location: Atlanta, GA (Hybrid)

Experience: 5+ years

Job Overview:

Value Technology is seeking a highly motivated and experienced Business Analyst to join our team. In this role, you will be responsible for analyzing business requirements, documenting processes, and implementing solutions within the healthcare industry, with a specific focus on ETQ Reliance CAPA (Corrective and Preventive Action) processes. The ideal candidate will possess a strong understanding of healthcare regulations, quality management systems, and experience working with ETQ CAPA software.

Job Responsibilities:

• Requirements Gathering and Analysis: Collaborate with stakeholders to gather, analyze, and document business requirements related to CAPA processes and quality management.
• ETQ Reliance CAPA Implementation: Participate in the configuration, testing, and deployment of ETQ Reliance CAPA modules to meet business needs.
• Process Mapping and Documentation: Create detailed process maps, workflows, and standard operating procedures (SOPs) for CAPA-related activities.
• Data Analysis and Reporting: Analyze data from ETQ Reliance and other systems to identify trends, patterns, and areas for improvement in CAPA processes.
• User Training and Support: Develop and deliver training programs for users on ETQ Reliance CAPA and related processes. Provide ongoing support to users to ensure effective utilization of the system.
• System Configuration and Customization: Work with the IT team to configure and customize ETQ Reliance CAPA to align with business requirements and regulatory standards.
• Validation and Compliance: Ensure that all ETQ Reliance CAPA implementations and changes are validated and compliant with relevant healthcare regulations (e.g., FDA, ISO).
• Project Management: Assist in managing projects related to ETQ Reliance CAPA, including planning, tracking, and reporting on progress.
• Continuous Improvement: Identify opportunities for process improvement and system optimization within the CAPA framework.
• Collaboration and Communication: Effectively communicate with stakeholders at all levels, including business users, IT professionals, and management.

Requirements:

• Education: Bachelor's degree in a relevant field such as Business Administration, Healthcare Management, or Information Technology.
• Experience: Minimum of 3-5 years of experience as a Business Analyst in the healthcare industry.
• ETQ Reliance CAPA Expertise: Proven experience working with ETQ Reliance CAPA software, including configuration, implementation, and support.
• Healthcare Knowledge: Strong understanding of healthcare regulations, quality management systems, and CAPA processes.
• Analytical Skills: Excellent analytical and problem-solving skills, with the ability to analyze data and identify trends.
• Communication Skills: Excellent written and verbal communication skills, with the ability to effectively communicate with stakeholders at all levels.
• Technical Skills: Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Visio) and experience with database management systems.
• Project Management Skills: Experience with project management methodologies and tools.
• Certifications (Preferred): Relevant certifications such as Six Sigma, CAPM, or PMP are a plus.
• Compliance Knowledge: Familiarity with regulatory requirements such as FDA 21 CFR Part 11 and ISO standards.