Job#: 3044902 Job Description: Data Support Analyst (Product Analyst)
Join our team as a Data Support Analyst (Product Analyst) and play a key role in bridging business users, product teams, and data solutions. In this highly collaborative position, you will help drive data quality, support analytics users, troubleshoot data-related issues, and ensure stakeholders can effectively leverage business intelligence tools to make informed decisions.
What You'll Do
As a Data Support Analyst, you will:
- Investigate and help resolve data gaps and inconsistencies related to data models and reporting solutions.
- Partner with Product Owners, Product Advisors, and delivery teams to facilitate user training sessions, demonstrations, and adoption efforts.
- Coordinate and support user acceptance testing (UAT) activities with business users and power users.
- Serve as a point of contact for user support, answering "how-to" questions and assisting with issue escalation.
- Conduct periodic data validation and quality control reviews to ensure accuracy and reliability.
- Collaborate with business stakeholders to investigate issues related to booking practices, missing information, and other process-related challenges.
- Develop and promote best practices for business engagement and communication within cross-functional teams.
- Represent the delivery team in power-user meetings and stakeholder discussions.
- Support users working with self-service analytics and data visualization tools such as Tableau, Alteryx, Access, and Excel.
- Assist with business benefit tracking and reporting processes when required.
- Manage flat file handling, data mappings, and related data support activities as needed.
Required Qualifications
- Experience working with Business Intelligence (BI) tools, specifically Tableau and/or Power BI.
- Hands-on experience with SAP HANA 2.0.
- Intermediate SQL skills, including:
- Joins
- Aggregations
- Null handling
- Views
- Subqueries
- Window functions
- Data pivoting (CASE and PIVOT syntax)
- Strong analytical and problem-solving skills with the ability to interpret data and identify trends.
- Ability to troubleshoot and diagnose issues within analytics and reporting models.
- Strong verbal and written communication skills with the ability to explain technical concepts to non-technical audiences.
- Self-starter who can work independently while effectively collaborating with cross-functional teams.
Preferred Qualifications
- Experience with Snowflake.
- Exposure to self-service analytics and data preparation tools such as Alteryx, Microsoft Access, and Excel.
- Experience supporting business users in data-driven environments.
What Success Looks Like
In this role, you will be a trusted partner to both technical and business stakeholders, helping ensure data accuracy, driving adoption of analytics solutions, and enabling users to gain meaningful insights from data to support business decisions.
EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or .
Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
Everforth Apex uses a virtual recruiter as part of the application process. Click for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at
Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.
Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.
If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at or . Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.
UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex Systems.
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