Configuration Analyst

General Description:

Under the general direction of the Application Services Manager, the Configuration Analyst will analyze business and clinical processes and provide configuration solutions relative to available and new functionality within supported applications. Provide options to create efficiencies through supported applications. Provide technical and application subject matter expertise delivering solutions to our business partners.

Primary Responsibilities:

• Implements business and system solutions to meet customer needs and requirements, including project design, application configuration, testing, and implementation.
• Performs analysis of processes, procedures and practices, in department or assigned area, and identifies and makes recommendations for improvement.
• Serves as Information Technology liaison with business process owners and management to modify and design business process solutions
• Manages system upgrades, including analysis of release notes, application configuration, test plan and execution and business readiness.
• Perform analysis of business requirements and transform into a configuration coding requirement.
• Performs system testing of configuration setup
• Review and QA of system fixes, patches and updates to ensure current fix level is maintained
• Maintain system operations reference manuals and documentation for all supported systems
• Participates in internal and external audits, reviews and inspections
• Performs other duties as assigned.

Key Job Requirements:

Skills/Abilities:

• Experience with the configuration of HealthEdge s HealthRules Payor and HealthRules Care Manager and McKesson s ClaimsXTen systems

• Experience with application configuration of other core administrative processing systems, a plus

• Strong problem solving, analytical and research skills.

• Experience with executing project and system enhancements and upgrades

• Excellent written and verbal communications skills for use with internal and external clients.

• Strong working knowledge of MS Excel, Word, Access and / or other database applications.

• Ability to interface with all levels of management.

Education:

• Bachelor s Degree or equivalent experience
• 4 - 6 years of progressive experience in application configuration centered around health insurance payer and medical management systems
• 4 - 6 years of system and project implementation experience.