OverviewThis position is responsible for designing, developing, implementing, and maintaining test automation solutions while ensuring all automation deliverables strictly adhere to the organization's QA Center of Excellence (QACOE) standards and best practices. This position requires complex problem-solving skills to bridge the gap between manual QA and development by delivering production-grade test automation assets that are reliable, maintainable, and aligned with defined standards.
Responsibilities- Technical Support - Leads technical support and service in the installation and testing of software, patches, and upgrades to system products. Resolves complex problems and failures that occur in assigned products and technical facilities. Responsible for administration, communication, and documentation throughout technical support activities. Designs, implements, and maintains processes related to daily backup, recovery, data security, and other disaster recovery functions.
- Develop and maintain robust automation scripts using Java or C#, integrating Selenium for web UI testing and Appium for native mobile testing (iOS/Android).
- Design and execute BDD-style test scenarios with Cucumber, promoting collaboration between QA, development, and business stakeholders.
- Develop and maintain API test automation using Rest Assured, validation RESTful web services with dynamic payloads, headers, and assertions.
- Develop and maintain database validations, ensuring data integrity across backend systems and test environments.
- Integrate automation suites into CI/CD pipelines (e.g. GitLab, Jenkins) enabling fast feedback and continuous validation.
- Analyze test results, identify root causes of failures, and assist in defect resolution with QA and the Project Team
- Collaborate cross-functionally to define testing strategies, test artifact deliverables, test automation acceptance, and quality gates for enterprise applications.
- Champion quality engineer principles, including shift-left mindset, test data management, and early automation adoption.
QualificationsBachelor's Degree and 6 years of experience in Systems engineer and systems programmer OR High School Diploma or GED and 10 years of experience in Systems engineer and systems programmer
Area of Experience: Java or C#, Python, ETL Testing, Database Validation Testing, RESTful Web Testing, Integration Testing, Selenium, Appium, RestAssured, JDBC, SikuliX, Windows OS, Mac OS, Android OS, Apple OS, Unix/Linux OS, Mainframe exposure, JIRA, Confluence, Jenkins, GitLab, AzureDevOps, Tableau/PowerBI exposure, Relational Databases, SnowFlake, Desktop Virtualization, Elastic Services (AWS, Azure, Google, etc.)
This job posting is expected to remain active for 45 days from the initial posting date listed above. If it is necessary to extend this deadline, the posting will remain active as appropriate. Job postings may come down early due to business need or a hig h volume of applicants
Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at
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